Mar 12, 2019
A lady who had previously been renting from a private landlord, has been struggling because the landlord is refusing to carry out essential repairs. A social housing place has been found for her, but in order to be able to move in she needs the first weeks rent of £95. We agreed to send her this, plus an extra amount to take the total up to £150, as she will have additional costs due to moving.
Mar 4, 2019
Debt is biting hard at people unfortunately. We had another request for help with a debt relief order fee. This time it was for a single lady who has lived in her social housing home for the past seven years. She does work and is 'in receipt' of Universal Credit, however, as her hours of work are variable, this frequently means that her Universal Credit payment is reduced to zero. She is struggling to cope with the rent and the council tax, and there is an suspended eviction notice hanging over her head from two years ago, plus she is in arrears with council tax. We agreed to send over a £90 cheque to be sent along with her debt relief order application.
Oct 13, 2018
We were presented with an awful situation, a young woman in her late teens, very vulnerable had lost her mother at the start of this month when her mother died, leaving her alone in a large housing association property without any income or access to any money. She is estranged from her family so is completely on her own and needs to arrange things like the funeral for instance, and to find out if she will have the right to stay in her home, given it was rented in her mother's name. She has been helped to open a bank account, but is without any food or means to buy any. Our agents, a local welfare rights group, are helping her to apply for benefits and will assist her going forward, along with the local mental health team. In the interim we agreed to send her £100 to be able to top up the gas and electricity meters and to buy some food.