Dec 24, 2017
This week we helped a family out, who through no fault of their own they have had a very rough year. The mother had to give up her job when she fell il during her pregnancy, then following an emergency cesarean her husband had to take time off work to help take care of her and their family. They have had a succession of issues through the year with things going wrong resulting in unexpected costs. The Mum is quite thin and struggling to cope, so we agreed we would send them £100 to help them out to buy some decent food in and hopefully have a better Christmas than the one they were facing.
Nov 28, 2017
Our agents contacted us regarding a lady who has fled a serious domestic abuse situation, taking her three children with her. They are currently being housed in temporary accommodation and the mum has been struggling with her health as a result of the abuse. She has been claiming Statutory Sickness Payments, but that isn't enough to meet her outgoings. She had to leave the family home suddenly and was unable to take the children's birth certificates with her, and without these she is unable to get the child benefit claim transferred to her. The father is currently refusing to relinquish the child benefit claim, even though he is not in contact with them.
We agreed to send £30, which would cover the cost of the three replacement birth certificates, along with a further £220 to allow them to buy some food and essential items.