Jul 15, 2019
We were asked by the same agent to help two separate families they were helping. Both families had been subjected to domestic abuse and had found themselves urgently leaving the family home and ending up in a refuge.
The first family, the mother left her husband, the father of her three children, ages 12, 8 and 4 years. Her benefits payments have been sanctioned (stopped) as she is now claiming as a single person rather than as a couple. She will not receive any money until the DWP have done their calculations and released payment. In the meantime she has nothing at all, so we agreed to send her £150 so she could buy some clothes and toiletries for her and the children.
The second family as a mother and her 6 year old daughter. She fled from a domestic violence situation and left her partner. They are now in a refuge but she needs to buy some food for them both over the next two weeks until her benefits payments begin. She also needs to buy some shoes for her daughter as all she has at the moment is a pair of wellington boots. We agreed to send them both £120.
Jul 5, 2019
A mother and her two children have fled their family home following bouts of domestic violence. She is now far from home in a refuge and needs to sign on to receive Universal Credit so that she can buy food for herself and her children. Her children are ages 3 years and 10 weeks. She has applied for Universal Credit but needs to wait for an appointment at the Job Centre so that she can confirm her identity. Once that has happened then she can apply for an advanced payment of benefit but will need to repay that over up to 12 months. She is still waiting for the appointment and in the meantime has nothing. We agreed to send her £100 to help them manage until then.
Jun 28, 2019
Our help was needed for a young mum who was a care leaver following the death of one parent when she was 7, and then the other parent after that as a result of alcoholism. She got together with someone who she discovered was a gang member, he treated her very badly and was violent towards her. He is considered very dangerous and has an extensive and violent criminal history. She and her two children are now far away from him and finally safe, however she is now having to address the huge amount of debt she is in. Her energy supplier have a warrant to enter her home to install a prepayment meter as she is in so much debt with them. She admits she has not been good with her money but she has been through so much, plus did not have the guidance from her parents when she was younger, having been orphaned at a young age. Our agents are helping her to source the proper debt help and she is working towards applying for a Debt Relief Order for which the fee is £90. We agreed to cover the cost of that fee so she can begin to get her life on track, as well as an extra £60 for her and the boys. She is working closely with the visiting health team, is attending a parenting course and is hoping to study for her GCSEs. She wants to become a good role model for her children and work towards giving them a better life.
Mar 20, 2019
A lady had fled a domestic violence situation, ending up in a refuge far away from friends and family. She is due a benefits payment but not until the first week of April. In the meantime she has nothing to buy food or anything she needs. We agreed to transfer over £100 to assist her.
Dec 20, 2018
Help was requested for a mother of two children. She had fled a domestic violence situation and had had to move to a completely new area of the country to feel safe. Leaving everything behind them, bar what they could carry, the local council where she was moving to covered the cost of getting them there and they've been housed in an empty property. Her health worker has purchased a kettle and a toaster for them, and they have a toddler bed for the two year old. The other child is sharing a bed they've been loaned with her Mum. The area she has moved to has Universal Credit in place, so she's had to submit an application for that, which will have a knock on effect on the payment of her benefits. We were asked to help her with some money so that she can buy a bed for her eldest daughter and any other things she might be able to pick up cheaply secondhand. We agreed to send her £150 and an extra £50 for the children to ensure that their first Christmas in their new home has some Christmas cheer.
Nov 29, 2018
We were approached to help a woman who following a relationship breakdown found herself homeless. She also had recently lost her expected baby which had had a huge impact on her mental health. She was taken in and supported by a refuge then finally a flat was found for her to move into. Her benefits payments have been impacted resulting in her not receiving her payments one month, which caused her to fall into arrears with her rent. Our agents are helping her to apply for a discretionary housing payment and to get her rent arrears sorted. We agreed that we would send her £30 as a moral boost and to allow her to get some groceries in.
Oct 12, 2018
A lady in her forties, fled her home following domestic violence. She was offered a place in a refuge and stayed there for ten months before she was finally offered a single bedroomed flat of her own. She has obtained some items of furniture via a local charity, such as a bed and has managed to buy some bits and pieces herself, however she is without a washing machine. She has issues with her skin and all her clothes need to be washed thoroughly and she is struggling to do this by hand. We agreed to send her £80 to put towards getting a preloved washing machine.
Jan 31, 2018
The Police, has had to remove a lady and her daughter from their home, following a domestic violence situation, perpertrated by one of her twin teenaged sons. They were moved into a B&B and then into a refuge for their safety. Unfortunately just before this happened the mother had settled some overdue bills at the house, paid back a loan and did a large shop for food. Her Universal Credit payment had covered that, but she now suddenly had no money to cover the transport costs to get the child to college, and has to walk 3 miles from the refuge to the home to take food to the second twin. We agreed to send her £50 to help cover the fares for her and her son.