Nov 1, 2017
We were asked to help a man that our agents had been told about by a service that operates out of the same centre as them. This gentleman has serious mental health issues, his benefit has stopped being paid and he is completely without food or any way of heating where he lives. This also means no hot water, and no way of cooking any food should he be given any from a food bank. It transpires that the DWP state they sent him a letter inviting him to attend an assessment, however as frequently seems to be happening, lots of people aren't receiving these letters. This man needs help to contact the DWP and get his payments reinstated, as he is unable to do this himself. We agreed to send him £70 to allow him to top up his energy meters and buy some food.
Dec 22, 2016
We were contacted about a single Mum with two teenaged disabled children. Her eldest son had failed to be awarded PIP when he transitioned from Disability Living Allowance, when he failed to attend a medical, which they claim they were not informed about. The knock on of this though is that the failure to have PIP in place has meant that the carers allowance his mum was receiving has been stopped. In an effort to help, the eldest son has tried to find some employment, but so far he has only been able to get some occasional work on zero hours contracts. Their local authority believes he is earning more than he is, so they are applying a very high non-dependant charge. If all this wasn't enough, her landlord has applied to have them evicted, and the lady's ex husband is now refusing to pay the child maintenance payments. So this family have been left in a huge mess. This lady had been hoping to somehow give her two children as normal a Christmas as possible, but now didn't even have enough money to buy food, in fact all she had was £14 to feed three people and put money on the gas and the electricity. We agreed a sum of £250, and sent that across. She told us she was crying as she was so amazed at the help she'd received.