Nov 1, 2018
A couple which have applied for pension credit, have had their benefits affected negatively since they were granted leave to stay back in July. They are still awaiting the outcome of the pension credit claim and have been without any income since July. They have had two grants from their local authority and food parcels from the local food bank, but their gas and electric bills are mounting up and the lack of any income is having a devastating impact on them both. We agreed to send them £100 to help them out. Hopefully the Pension Service will be able to sort the issues out quickly for them.
May 4, 2018
We were approached to help a young man who is a single dad to his four year old daughter, whom he has cared for since she was born. He was in receipt of Employment Support Allowance, but was refused this at his last assessment. He is being supported with getting this resolved, however he has ended up since failing his assessment, on Universal Credit instead. This has seriously impacted the income for him and his daughter. Her school is very supportive and will when his health is bad, call to collect her to take her to and from school. He needed some money to be able to make sure there is enough food and money for gas and electricity. Our agents are going to help him get in control of his budgeting, so we agreed to send over £150 to help him and his daughter out.
Mar 14, 2018
Our agents contacted us today about a single mum of two children, who has severe mental health problems. She has been living almost on fresh air and has run out of the tiny amount of money she has to live on, leaving her without gas, electric, food and nappies. We agreed to help her out by sending over £150 to tide her over until her next payment is due. Our agents feel at such a stressful time, some help from us might be the boost she so desperately needs.
Jan 15, 2018
We were made aware of a single mum to two children, a three year old and a four month old. She has been literally starving herself, so that she can make the little amount of food she has available to her children. She now has no money for gas or electricity or any food. She usually budgets really well, but as with many people in January she finds it a very long month.
She tried to make Christmas good for the children, as their father has now been imprisoned for domestic violence towards the mother, but it has backfired as she now finds herself struggling so much. We agreed to send her £100 to allow her to buy some gas, electric and some food for the three of them.
Jan 3, 2018
We were approached about a lady, a single mother to a young lad who has Cystic Fibrosis. She herself suffers with mental health and mobility issues, which have become much worse following the breakdown of her relationship with the boy's father, resulting in her becoming suicidal. She tried to make sure that her and her son's first Christmas alone would be a good one, but this has backfired as she has no money for gas or electricity or food. Professionals working with her have become very concerned about the state of her mental health and her long term welfare. We were asked if we could contribute something to allow her to buy some gas and electricity. We agreed between us that we would send across £150 to help them both out, allow the purchase of some energy to heat the house, and some essential food. Our agents commented that when they told her she'd taken to her bed in an effort to try to stay warm, but was really grateful for the offer of help.
May 26, 2017
Our client is a single man who has been street homeless for quite some time. He was living in a tent during the winter, but having developed a chronic cough was ordered to stay with friends temporarily while he recovered. Once the weather improved he moved back towards "home" and stayed with other friends for a nominal sum of money, but now every penny he had has been used up so he is faced with having to navigate the Universal Credit system which seems to cause more headaches than it offers solutions. While he waits for his first payment which could be another few weeks we agreed to send across £75 to allow him to top up his meters and buy some food.