Nov 1, 2017
We were asked to help a man that our agents had been told about by a service that operates out of the same centre as them. This gentleman has serious mental health issues, his benefit has stopped being paid and he is completely without food or any way of heating where he lives. This also means no hot water, and no way of cooking any food should he be given any from a food bank. It transpires that the DWP state they sent him a letter inviting him to attend an assessment, however as frequently seems to be happening, lots of people aren't receiving these letters. This man needs help to contact the DWP and get his payments reinstated, as he is unable to do this himself. We agreed to send him £70 to allow him to top up his energy meters and buy some food.
Oct 27, 2017
Our case is a young lady in need. Due to problems with bureauracy she has been left without any money or food. Our agents tried to secure her a food voucher by there was still red tape to navigate, which meant obtaining a food voucher was not possilbe. Our agents were extremely concerned for their client's welfare and asked if we could help out in the short term. We agreed to send across £50 so that she could purchase some food at least.
Aug 15, 2017
We were approached about a single mum who has divorced her abusive husband. She has been left with debts that relate back to the marriage, some of the debts not even hers. Her ex husband has deliberately arranged things with his work so that he looks on paper as if he is not earning enough to pay child maintenance. She was receiving tax credits, but then a malicious report was made to tax credits about her, and so they stopped her tax credits payments. This was unexpected and she needed to have money for food, so borrowed on one of these payday loans, which she is now struggling to repay, especially as tax credits haven't as yet reinstated her payments.
We agreed to send across £150 to allow her to be able to buy food for herself and her children, and this money will hopefully tide her over until her payments restart. We advised that she should investigate looking into a debt relief order, so that she could be free of the debt.
Aug 9, 2017
We were contacted about a man who following a fall from a roof had been left unable to work. He is desperately in need of a vacuum cleaner and not having one is beginning to really get to him. He told our agents he was going to go without food so he might be able to stretch his benefits to be able to get a cheap one. They asked if we could help out, so we sent over £50 so he could be able to get a vacuum cleaner and still have money for food. Hopefully being able to keep where he lives clean and tidy will help to improve his self respect and mental health.
Jun 10, 2017
Our clients were a young woman and her partner. She had recently been released from the mental health section of her local hospital. They have been having problems with managing on their very tight budget, wouldn't be receiving any further benefits payments for several days and have hardly any food in the house. The woman is gluten intolerant and needs to eat food that is suitable for her to consume. Her partner suffers with severe depression and doesn't always consider her needs when he fixes himself something to eat and will eat the gluten free food that is set aside for her. We agreed to send across £50 to allow a small food shop to tide them over until they get their next benefits payment.
May 26, 2017
Our client is a single man who has been street homeless for quite some time. He was living in a tent during the winter, but having developed a chronic cough was ordered to stay with friends temporarily while he recovered. Once the weather improved he moved back towards "home" and stayed with other friends for a nominal sum of money, but now every penny he had has been used up so he is faced with having to navigate the Universal Credit system which seems to cause more headaches than it offers solutions. While he waits for his first payment which could be another few weeks we agreed to send across £75 to allow him to top up his meters and buy some food.
Apr 25, 2017
We were made aware of a Mum who has been staying in the accommodation made available to parents when they have a child in the hospital. This Mum, her daughter had had an accident and to date she has been through seven operations on her leg, and they are hoping she will be able to leave hospital this Friday, after her operation taking place today. As the daughter has been getting very depressed with all this going on, her Mum has been staying overnight at the hospital but has to pay £15 per night to do this. She has had so much time off work they are no longer able to pay her, and she has sold everything she can to raise money to pay for this accommodation. We agreed to pay the accommodation up to the Thursday night and send across some extra funds so that they are able to buy some food for when they return home.
Apr 20, 2017
We were made aware of a young woman who due to unfortunate circumstances with her parents, suddenly found herself homeless. Fortunately some friends have taken her in temporarily to keep her off the streets, but they are unable to feed her as they are on a very tight budget, and she has no money at all to buy any food herself. We agreed that we would send across a small sum of money to tide her over while the local authority considers what will happen with her as she is still considered a minor. Our representative was going to meet up with her and take her food shopping and help her get that to her temporary home.
Apr 13, 2017
We were approached about a desperate situation, a family with six children (possilby a blended family) that had been evicted from their home and made homeless. They'd been temporarily housed in a tiny flat up on the 14th floor of a high rise block of flats, and had been supported in that move of home by the council. Now though they've been offered more suitable and long term housing, in a first floor flat big enough for their needs. This is brilliant but they had no way to move their larger items of furniture, in fact, they've been relying on foodbanks for food for the eight of them as they are applying fr Universal Credit and there is a huge waiting period until any money is received. We sent across £250, £100 of which to help with the moving costs, the rest for food for them all.
We received an email on behalf of them, they said : Thank you so much that is amazing! 6 children and 2 very grateful parents say a massive thank you to all at the biscuit fund I hope their luck is finally changing.
Then this update: The family are now moving as we speak I haven't seen the mother smile since I first met the family until today it's so nice to know there are people who care when all appears so hopeless.
We sincerely at The Biscuit Fund hope that their luck will be changing for the better.
Mar 16, 2017
We were approached about a man in his 50s, with complex mental health issues. He lives in a caravan in quite a remote area, not easily able to access public transport. His van needs gas bottles to provide fuel for the heating and for cooking. He had no money to pay for this, nor for electricity, food or fuel for his motorbike he uses to get into town. We agreed to send across £150 to allow him to purchase a bottle of gas (£52), to put some money on to his electricity meter and buy some food. He is being supported to get his application for Personal Independence Payment put through again, as he lost his award of PIP when he failed the transition from Disability Living Allowance.
Mar 10, 2017
A homeless charity were supporting a young girl who had no spare clothing, nor spare shoes. They desperately needed size 6 clothes and size 4 shoes. We got in touch with them to see if we could help, who responded by saying they'd had some clothes and shoes donated to give to her. They had secured accommodation for her, donated plenty of food and assisted with applying for benefits. They asked if we could possibly send a small amount of money instead to tider her over until her first benefit payment could be made. So we sent £50 today for them to pass on to her.
Jan 20, 2017
We were made aware of a man who volunteers in his local area with an organisation that helps the less fortunate. He'd discovered his fridge had blown and all his food had gone off. It was a second hand fridge anyhow that had been given to him by a friend, and had lasted well. He'd been offered a replacement fridge, which the organisation he volunteers for was going to arrange to get PAT tested for him, but he had no money to buy any food until his benefits payments were due to be paid next Tuesday. We agreed to send across a sum of £30 so that he could replace the food he'd lost and refill his fridge.
Nov 29, 2016
We became aware of a man in his late 50s who had been forced to leave his previous job as a carer as his health was so poor, with a long list of physical ailments. He applied for ESA but was unsuccessful and forced into claiming Job Seekers instead. He is keen to try to find some employment as he feels this will help improve his mental health, but trying to get back into employmentt means interviews and suitable clothing. We made them aware of the flexible fund which is set up for purposes such as this. As we began to find out more about this man we realised that life had dealt him many unfortunate blows. It was decided that the fund should send him £50 as an exercise in hope. When you are struggling so much, just to survive, finding any spare money to even buy a shirt becomes nigh on impossible, so hopefully this will allow him to see that there are people that do care.
Aug 12, 2016
An urgent case came to our attention. A man who, for half of his life had been a below the knee amputee, with heath complications connected to this. Despite letting the DWP know he wouldn't be able to attend a work capability assessment, they stopped his Employment Support Allowance claim, which left him with no money, and the knock on of this was his housing benefit and council tax relief claims also stopped.
With two children under 10 to feed and no money, he was trying to see if he could return his motability vehicle so he could have at least the money that went to pay that, for food instead. Doing this though would mean he couldn't get around so well, and would struggle to get the children to school.
His gas and electric were on prepayment meters, so there were no debts associated with them, however there was nothing on the gas card, so they were without hot water. As all this had happened with such short notice he was unable to prepare for it financially, so the bank were returning direct debit payments and debiting his account with bank charges instead. Although as it is such a hand to mouth existance, it is almost impossible to have any sort of a financial buffer to deal with these kind of emergencies. So we sent over £200 to buy food, put money on to the gas card and fuel in the car. He was so grateful, and insisted that when he was able to, he hoped to pay the money back to the fund so that it can be used to help someone else.
Aug 10, 2016
A man in his 40s had been encouraged by his local job centre and social worker to move from claiming Job Seekers allowance, to claiming Employment Support Allowance (ESA). The problem though was that this meant he fell through the gaps of the benefits payments and his money suddenly without warning stopped. Living alone, with mental health issues, and unable to adequately access help, he turned to his mother for help. Seeing her distress call, we stepped in, gave some advice as to how to proceed and arranged for a food shop to be delivered to his home so at least he had some food in the house. Hopefully, his ESA payments will begin soon and he will be receiving some money again.
May 2, 2016
This young man had managed to secure employment but it was a zero hours contract. Added to that because he had started work in the middle of the month he was going to be without any money for six weeks. He didn't have any money to catch a bus to work and was walking the several miles there and back each day. Estranged from his partner he couldn't have his young daughter to visit as he was unable to feed her when she visited as he didn't have any food to feed himself or give her. We agreed a sum of £150 to help him and to hopefully keep his head above water until he could be paid.
May 2, 2016
We were alerted to a young mum who had posted that after her bills had been paid she had only £15 to last her a whole month for food for her and her six month old baby, and there were health restrictions with diet. We sent over a sum of money to tide her over so that she could get some extra help in place to help her with budgeting and sorting out her rent and council tax. She was very relieved for the assistance.