May 30, 2018
Our contact asked us to help a single man that they housed last year. As part of his arangement he was to pay towards the £500 deposit each week, meaning he didn't have to find it all at once. He has suffered a family breavement, a relationship breakup, as well as losing his job in December, so has been struggling as his mental health has been poor. Due to a shortfall in his housing benefit he has fallen into arrears with his rent. Our contact has applied for a Discretionary Housing Payment from his local council, which has been awarded for a short while, this will cover the housing benefit shortfall. He has been served with a Section 21 notice regarding his home situation, but that notice has now expired. He needs to find the money to cover the rest of the deposit in order to remain in his property. His landlord has been supportive now that our contact is on board and trying to help him resolve the situation. We agreed we would send over £150 to go towards the deposit, which we are told will help appease the landlord, and keep the threat of eviction at bay.
Apr 24, 2018
We are approached about a lady who is living alone in a three bedroomed house. She has an issue with vermin in the property, is unable to climb the stairs, so sleeps downstairs on the sofa, and is unable to get in and out of the bath unassisted. She is currently without any practical in person support to help her with keeping clean, so has hygiene issues. She has been trying for a long time to get moved to a smaller more suitable property, but her landlords are refusing to help her until her debts are cleared for the extra bedrooms (this is due to the bedroom tax for the unoccupied rooms). She has been diagnosed with mental and physical health difficultities and has made many threats of ending her own life due to the levels of stress she is under. She is now being supported by our agents, plus she has a social worker who is putting things into place to turn her life around. Our agents are confident that applying on her behalf for a Debt Relief Order to get her outstanding debts sorted is the best way to go forward, as this would be life changing for her. We agreed to cover the £90 fee to allow this to happen.