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Young woman, a prisoner in her own home

Our agents approached us about a young woman, just 20 years old, who has severe mental health problems which prevent her from leaving her home.  Due to this, she failed to attend a work capability assessment and subsequently her Employment Support Allowance has now stopped being paid.  The knock on from this is that then her housing benefit and council tax relief was also stopped, resulting in her falling into quite serious debt.  The agents are helping her with getting her benefits payments reinstated, and hopefully will be able to get the arrears on the housing benefit and council tax resolved.  We agreed to send across £100 so that food could be bought for herr as she is currently without any food at all.

Tags : Benefits WCA ESA NoMoney NoFood Rentarrears housingbenefit counciltaxrelief

Lady in desperate situation following her brother's suicide

We were urgently approached about a lady who was under threat of losing her home.  She was employed in a very low income job, but following her brother's suicide she had been unable to work.  Her doctor has signed her off work for the time being, and she had put a claim in for sickness benefit, but was waiting for that to be actioned.  In the meantime her landlord was pushing to repossess her home.  We agreed to send across £250 directly to the landlord which was an agreed amount that would prevent things being taken further.  Hopefully her claim for housing benefit will be in place soon and with the arrears caught up it will allow her a chance to try to recover from what has happened.

Tags : eviction benefits housingbenefit suicide lowincomejobs zerohourcontracts

Rays of Sunshine, Part 7

Gosh, it’s been a while since we wrote one of these! While we’ve not been writing, though, we’ve not been idle.
Here is a story from each month this year so far that touched our hearts.

10th January

Mrs W’s son had his JSA sanctioned – because he had just been diagnosed with cancer and missed an appointment, despite calling them beforehand to explain that he couldn’t attend. Sadly his cancer spread and, on advising the job centre that he was now receiving intensive chemotherapy, they took him off JSA and said he wasn’t entitled to anything else, leaving him with nothing for over a month – over Christmas, no less. He was later helped to fill in an ESA claim, which was still pending when we found his mum. We gave him £120 to tide him over until his income was reinstated, as well as offering our usual practical support.

18th February

Ms S, a disabled lady on basic benefits who was very good at budgeting them, fell foul of an internet scam, which took funds from her bank account without permission (we asked for more details, and this was something any one of us could have been taken in by). The bank were looking into it, with a view to refunding her in time, but her bills were about to go out by direct debit the next day, leaving her overdrawn with bank charges on top if that happened. She had already gotten excellent advice on fraud and contacting the bank from friends, so we sent her £100 to cover the shortfall in her bank, with a little extra to show that not everyone on the internet is a bad egg.

20th March

D was sanctioned for not doing enough on his work search. He was actually doing more than the law requires. His girlfriend W suffered the same fate the following month. Because they didn’t know about the nil declaration for Housing Benefit (and no-one at the Job Centre bothered to tell them) they fell into £1500 rent arrears with the threat of court. W was terrified of court and brought to tears by the thought of it. One of our agents assisted with the Nil income housing benefit claim, which cleared most of the rent arrears. We gave them a gift to clear the rest in full.

29th April

Mr J, a disabled man with a young child, was found fit for work. His ESA was stopped, leaving him and his son with only £20 a week to live on. We sent him £100 so he and his son could be well fed for a few weeks. Another good job jobbed.

1st May

Ms D was very concerned that her son, who has mental health problems and physical disabilities, would join the ever growing list of suicides linked to welfare reform. His ESA was stopped for over a month and a reconsideration turned him down, saying his conditions did not qualify, even though he was often unable to care for himself and suffered from hallucinations and delusions. We put him in touch with practical help, and gave a gift of £200 to assist with a backlog of bills and rent that were stacking up, giving him some space to get the help he needs, and his mum some peace of mind.

 

Tags : ESA fraud JSA housingbenefit sanctions welfare welfarereform mentalhealth disability benefits

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