Mar 5, 2019
We were asked to help a young mum of two children, the eldest 9 years of age, the youngest under a year. She and the children had stayed overnight with a family member, only to return home to discover someone had set fire to her front door. The smoke had got into the house and had damaged some of the soft furnishings and the childrens toys. We agreed to send over £50 towards items for the children.
Dec 21, 2018
We had an urgent case to respond to. A pregnant mother, baby due the 23rd of this month has had her benefits suspended because she has been told she has failed the habitual residency test. She actually has leave to stay indefinitely in the UK, however there was a house fire and her documents confirming this were lost in the fire. The DWP have already had sight of these documents when she applied in the first place, but they are now saying she isn't entitled. As her home and belongings were destroyed she is now living in temporary accommodation, housed by her local council. She is in the process of getting her documentation replaced via the Home Office and has been given a small grant of £105 by her council but she cannot claim anything more. That money she used to buy food for herself and some items for the baby, however she does not even have money to be able to get herself to the hospital when she needs to. We agreed to send her today £150 so she can have some money to help her out. Our agents are supporting her in getting the habitual residency test resolved and are appealing the Universal Credit suspension decision.