Aug 12, 2019
A man, previously street homeless has been offered temporary accommodation in a homeless hostel. Since moving in he has not had access to any money, due to him not having a bank account. Our agents have supported him in applying for a bank account and then for benefits. The hostel have been providing him with food parcels, but the local council are unable to support him as he is not currently in receipt of a qualifying benefit. He has an appointment with the DWP to prove his identity for later in August, so until that time and his benefits can be put into payment he has nothing. We agreed to send him £50 to buy some toiletries and some small essential items.
Aug 10, 2018
We were asked to help a single mum of two children, the youngest is only three years old. Two years ago she fled an abusive marriage and they went to live in a hostel. She has now been given social housing, but the house is damp and there are repairs that need to be carried out. Our agents counted 12 separate issues with the property, which they and a solicitor are working on getting the repairs prioritised. This lady left everything behind when they fled, so they are having to start over. She needs bedding, towels, wardrobes, carpet for the stairs as what is there from a previous tenant is worn and dangerous. She has the upcoming expense of school uniforms too. Our agents have applied for funding to help with the uniforms, but asked if we could help with some of the other things she needs. We agreed to send over £100 so she can buy some essentials, and hopefully a secondhand wardrobe.
Mar 14, 2018
Our contact asked us to help out a family that are really struggling right now. The mother has aspergers, COPD, mental health problems, lupus, and a personality disorder. Her son has severe aspergers and them living together is really causing terrible problems for them both. A hostel place has been found for the son, however there are some initial costs involved, travelling etc for him to be able to move to the hostel. Our agents have applied for financial help from the local authority but have been told it will take at least 2 weeks to get an answer, which might be no. If they wait the hostel place will be lost, and the lady's mental health is getting worse by the day. We agreed to send £100 to help out the situation.
Aug 18, 2017
This is the hardest group for agencies to source funding for, they are so far down the chain of needing help, with almost everyone coming before them. He had recently been housed, after a long time waiting, and temporaily houses in a hostel. We were asked to help them with purchasing some white goods, and they had a list of things they needed, as where he'd been moved to there was nothing there at all. We all agreed that we would send across £100 so that this young man with the help of his support worker, could try to source second hand items in the area that he lives so that he could get more for his money, plus it keeps things that are already in circulation out of landfill, so everyone wins.
Mar 27, 2017
We were contacted urgently about a lady who needed help. She'd been offered accommodation of her own, which meant she could move out of the hostel she'd been staying at. The only barrier to her being able to move in was the requirement to pay £104 advance payment of her rent. This was all that was in the way of her being in her own place, so we agreed to send across the money to the agents helping her, so the payment could be made on her behalf.
Mar 20, 2017
Today we sent across £62.22 to help a formerly homeless man access accommodation. He had been offered a permanent place to stay, but needed two service charges paying, totalling £50.22 , before he could move in. Then he needed to collect his belongings which had been stored for him by a hostel, so needed £12 to pay the taxi fare, to collect those and take them to his new home. All in all a very good outcome.
Feb 28, 2017
We were contacted urgently about a man who was struggling to get housed in the town he was in. His street daughter (not his biological daughter) was in this town and he was hopeful that would allow him be housed in that area so they could stay in touch. Unfortunately he wasn't supported with this as well as hoped with this and it ended up badly with him miles from his friends, and with nowhere to be. He is suffering with alcoholic dementia and his body is 80% covered with psoriasis, with 40% of that, open wounds. He had no money to get back to his friends who were waiting for him, ready to take care of him. We sent across a sum of money to provide some money for food and supplies, and to pay for his train ticket to return 'home', even though that meant still living out on the streets.
Feb 19, 2017
We were contacted urgently about a lady who is staying in a hostel and was complaining about a sudden and unexpected pain in her leg, accommpanied by it feeling very hot to the touch. The hostel had a look at it and said it was a bruise and nothing to worry about, but she rang 111 who told her to go to hospital. The trouble though was that she had no money to get to the hospital so said she'd leave it until the morning. We sent across £10 to get her to and from the hospital.
Jan 19, 2017
We were alerted to someone who was finally being allowed to move out of rehab and had a flat ready and waiting for them to move into, but the barrier to this becoming a possibility was the requirement that a week's rent of £87 be paid up front. We quickly agreed that to do this was the best way to support this person, and arranged for the sum of £87 to be sent directly to the landlord to make sure it was all dealt with speedily and without delay. They were able to move into their new accommodation that very day.
Jan 5, 2017
Our agent told us of a lady who because of a thyroid imbalance, mental health issues and asthma was having to be frequently admitted to hospital for treatment. The thyroid imbalance caused her to be morbidly obsese, which meant she struggled with washing, and also didn't have any spare clothes at all, only those she struggled to stand up in. This meant her clothes were in need of washing and have lots holes in them. This is alienating her from other people that are currently staying temporarily in the same hostel as her. We agreed to send across a sum of money to allow her to purchase some spare clothes. Our agent will help her bid on accommodation with her local authority. Also they will be making sure that all is done that can be done to support her and her health conditions.