Mar 5, 2019
Help was needed for a young mum who works part-time and is in receipt of tax credits. Her son was born prematurely and as a result of this has speech and developmental delays, but also has issues with his chest which has seen him hospitalised several times already this year. The cost of getting him to and from hospital is proving to be an added expense she wasnt prepared for. Also though it has been necessary for her to have the heating on more often because of her son's chest infections. She has now had to apply for disability living allowance for her son, and if successful this will help her enormously, but there is quite a wait to find out if the claim is successful or not. In the meantime we agreed to send her £150 to help her out.
Nov 1, 2018
Our clients today are a couple that are really struggling financially. Our agents are in the process of sorting their benefits out so that their claim is correct, which it isn't currently. One of the couple is having serious issues with their health and it is necessary for them to attend hospital more frequently than they'd budgeted for. They are in receipt of PIP (Personal Independence Payments) but that goes to pay for the vehicle. They didn't have any money to put fuel in the car to get to the hospital so we agreed to send them £30 to cover this.