Mar 20, 2019
This man was brought to our attention. He is disabled and is having issues with his benefits, so our agent was going to contact him to see if a benefits check could be carried out to check he was claiming his full entitlement. To keep him going to his next payment we transfered to him £50.
Feb 20, 2019
A young teenaged mum with severe mental health problems is currently of no fixed abode. She is managing by sofa surfing with her baby son, at friends that are kind enough to put them up. She is unable to work at the moment as she is under the supervision of a psychiatrist. She has submitted a claim for Universal Credit and has taken advantage of the advanced payment but used most of this to buy nappies and milk for her baby. We agreed to send them £150, which we split over two payments to assist her with budgeting.
Feb 15, 2019
A mature student in his thirties had found an apprenticeship as a plumber. He was with the business for almost a year but they realised they were in trouble and could no longer afford to keep him on. He found another placement, but they messed him around and were refusing to pay him. He suffers with depression and is the sole carer of his teenaged son. All these issues are weighing him down, he is struggling to cope financially. Our contacts had assisted him with money to put on to his fuel meters, and he's been to the foodbanks for food. His child tax credits have stopped being paid, and he's had to apply for Universal Credit. His first payment from Universal Credit won't be until the 20th February, and he has already had a £200 advance payment. We agreed to send him £150 to buy food and to be able to top up his fuel meters.
Feb 1, 2019
We were asked to help a young mum with two young children who has a few days to wait until her next Universal Credit payment and has no money for the gas and electricity meters. She is struggling to make her money last her and has been referred for budgeting assistance to help her going forward. We agreed to send her £50 so she can top up her meters and be warm for the next week until she is paid her benefits again.
Jan 16, 2019
Our clients asked us if we could help a man who was in a large amount of debt regarding his rent. The amount we were asked to help with was far too high for us, we help with things like food and fuel (gas and electric). The man in question is a recovering alcoholic and is doing everything he can to stay off the alcohol and our contact is satisifed with his progress. He was in receipt of Employment Support Allowance but lost that in May 2018. The decision was appealed against, but again this was not successful. These breakdowns in benefits payments have had a negative impact on his housing benefit, hence the rent arrears. We offered him the best we could which is £100 towards fuel and food, and hope that he is able to work with his housing provider to avoid being evicted from his property.