Aug 7, 2019
A mother and her 8 month old son have just signed on to Universal Credit. They are currently living with her mother who works part time as a cleaner on minimum wage. She is trying to feed them all and struggling. Once the young mother's claim for Universal Credit has been processed she will be able to apply for an advanced payment which she can then pay back via deductions from future payments. We agreed to send her £50 to help them to do a good food shop for the three of them.
Jul 30, 2019
A family of six have had their world turned upside down by their youngest who is only 7 months old has been diagnosed with cancer. She is currently an inpatient at hospital and receiving treatment, so the family as they live some distance from the hospital are trying to be there with her as much as they can. The father was working full-time until his daughter's diagnosis and has now given up work to be close to her. They are struggling as a family as their income just about covers their rent and council tax. Our agents are assisting them in submitting a claim for benefits to help them going forward. In the meantime they have no money for food and are often going without as they are unable to store food at the hospital. We agreed to send across £50 to help them out in the short term.
Mar 22, 2019
Our help was needed today for a man who is currently receiving pallative care for cancer. His care is being provided by his local hospice and he is finding the treatment has caused his taste to change. All the money he receives from his benefits is swallowed up by bills, leaving him with no spare money to buy high calorie food he feels able to eat. We agreed to send him £100 to help him out, and have advised our agents to get their client to apply for a Discretionary Housing Payment to assist him with meeting his council tax bill.
Feb 20, 2019
A young teenaged mum with severe mental health problems is currently of no fixed abode. She is managing by sofa surfing with her baby son, at friends that are kind enough to put them up. She is unable to work at the moment as she is under the supervision of a psychiatrist. She has submitted a claim for Universal Credit and has taken advantage of the advanced payment but used most of this to buy nappies and milk for her baby. We agreed to send them £150, which we split over two payments to assist her with budgeting.
Feb 16, 2019
Our help this time was needed for a young mum who is going through the legal process of her right to indefinite leave through domestic abuse. She is working and not in receipt of any benefits which means she has no recourse to public funding. With a monthly bill for £300 for her legal costs she is left without money for food for her and her 2 year old daughter. She was brought to our attention by a women's support worker, from a charity in her area. We agreed to send her £100 to go towards food and energy costs.
Feb 15, 2019
A mature student in his thirties had found an apprenticeship as a plumber. He was with the business for almost a year but they realised they were in trouble and could no longer afford to keep him on. He found another placement, but they messed him around and were refusing to pay him. He suffers with depression and is the sole carer of his teenaged son. All these issues are weighing him down, he is struggling to cope financially. Our contacts had assisted him with money to put on to his fuel meters, and he's been to the foodbanks for food. His child tax credits have stopped being paid, and he's had to apply for Universal Credit. His first payment from Universal Credit won't be until the 20th February, and he has already had a £200 advance payment. We agreed to send him £150 to buy food and to be able to top up his fuel meters.
Feb 15, 2019
We were asked to help a young mum of two children, both under 4 years of age. The mum was in business with her husband on a self-employed basis, however he has since left both the family home and the business leaving them both without any income. She has applied for Univeral Credit, but is facing delays as her husband is still listed on the tenancy agreement, so obtaining housing benefit is proving difficult. The husband has been abusive and this is now reported to the Police. In the meantime she has no money for food for her or the children, so we agreed to send her £100 to help her out.
Jan 16, 2019
Our clients asked us if we could help a man who was in a large amount of debt regarding his rent. The amount we were asked to help with was far too high for us, we help with things like food and fuel (gas and electric). The man in question is a recovering alcoholic and is doing everything he can to stay off the alcohol and our contact is satisifed with his progress. He was in receipt of Employment Support Allowance but lost that in May 2018. The decision was appealed against, but again this was not successful. These breakdowns in benefits payments have had a negative impact on his housing benefit, hence the rent arrears. We offered him the best we could which is £100 towards fuel and food, and hope that he is able to work with his housing provider to avoid being evicted from his property.