Dec 18, 2017
We spotted on social media a lady asking for help. She had just found out that her child tax credits had been stopped by tax credits as they claim they believe there has been an overpayment. She has been asked to complete a form and they have said they will look into it in the next few days, but have suggested she might have to wait without any child tax credits until April next year. This has left her without money to buy any of the food for next week including Christmas dinner, the stopping of the tax credits had been unexpected so she wasn't prepared. What makes things worse is that the child she claims tax credits for is diabetic. We agreed between us to send the family £100 so that they can then make the necessary arrangements to get the food they need.
Dec 22, 2015
We were made aware of this man's plight through a reliable connection so we decided to investigate further, especially as the weather was so uncertain and of course with diabetes it is important that you eat regularly to keep the condition under control. It turns out that he'd been evicted from his property by his housing association because he had fallen into arrears with his rent. The bailiffs arrived and changed the locks on his property whilst he was actually at court!
Further enquiries found that although he'd been offered a place in a halfway house, the rules regarding times you had to be in your room meant that he would be unable to continue his volunteer work as a relief driver so he turned it down. As he had done this, the authorities were reluctant to help him further, which suggests they felt he'd had his chance and blown it.
We then learnt that he'd been offered a place to move to in the new year. He'd managed to save his white goods and cooking equipment (we found out he was a keen chef), but he needed money to pay for bedding and or a chair or sofa, so we agreed on a sum of £200 to help him out.
A phone call to him later and it was all sorted out. Turns out he was a really lovely man, quite a gentleman on the phone and very grateful for the help from The Biscuit Fund.
So a happy outcome, just in time for Christmas!