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Young man left in the cold

Our agents contacted us about a young man in his twenties.  He has been having difficulties with claiming Universal Credit which has left him £1,000 in arrears.  He is due in court later this month to deal with this.  To try to save up so he can clear some of the arrears, he has been managing without using any of his gas throughout the summer months.  This though has left him with a service charge debt, resulting in his gas being capped.  As it is now getting quite cold he is struggling without any heating, but they won't remove the cap without him clearing the debt of £65, which we agreed to pay on his behalf.

Tags : Universalcredit debts energycosts gas energycapped rentarrears benefits

Grieving girlfriend struggling to manage

Our client was a young woman, who having recently begun a work trial, with the hopes of getting a permanent job from it, was hit with the news that her boyfriend had been involved in an accident and killed.  Unfortunately, her new employer wasn't able to keep the position available for her, while they didn't know how long she'd need off work to grieve.  To make matters worse, she's been kicked out of where she was living, and is now staying with a relative, who is supporting her to the extent of making sure she takes her medication okay.  So she's been left with no income, no home, no boyfriend, but is being chased for debts.  We were asked if we could offer a small amount of money to help her somewhat.  We agreed to send £100 to her to help her out.

Tags : worktrials employment jobloss bereavement accidents debts

Grieving girlfriend struggling to manage

Our client was a young woman, who having recently begun a work trial, with the hopes of getting a permanent job from it, was hit with the news that her boyfriend had been involved in an accident and killed.  Unfortunately, her new employer wasn't able to keep the position available for her, while they didn't know how long she'd need off work to grieve.  To make matters worse, she's been kicked out of where she was living, and is now staying with a relative, who is supporting her to the extent of making sure she takes her medication okay.  So she's been left with no income, no home, no boyfriend, but is being chased for debts.  We were asked if we could offer a small amount of money to help her somewhat.  We agreed to send £100 to her to help her out.

Tags : worktrials employment jobloss bereavement accidents debts

Help needed to apply for debt relief order

We didn't have a great deal of information about this next case, other than that which our agent gave us.  She is a lady living alone, dealing with severe mental health issues, including bipolar disorder, and multiple personality disorders.  She is in debt, and the debt is causing her anxiety to escalate, but she is caught in a situation where she is unable to save enough to have the £90 available to pay for a debt relief order.  Our agents asked if we would consider paying this on her behalf, which we agreed to.  They assured us that they will help her with applying for this and will support her going forward.

Tags : DRO debtrelieforder debts benefits mentalhealth

Head in the sand!

We were contacted today by an agency that are working with a man suffering with anxiety and depression.  He had got himself into some quite serious debt and had effectively switched off to it all, shoving his head in the sand.  He hadn't claimed any benefits at all for the past two years, relying instead on family who had been putting him up and feeding him.  These debts have begun to catch up with him and the relentless letters chasing the debts are only serving to increase his anxiety and feed his depression.  The agency are now in the process of helping him to apply for employment support allowance, and seek much needed medical help.  They are also helping him deal with his debts, urging him to apply for a debt relief order, as he has no assets or savings.  Unfortunately, though with no money to his name he is unable to raise the £90 needed to pay for the fees for the order.  We agreed that by sending the money across to cover this, it would allow him to have some relief from stress and begin to rebuild his life again. 

Tags : ESA Benefits Nomoney DebtReliefOrder debts homelessness

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