Aug 8, 2019
A grandmother in her 60's who five years ago suffered a stroke, has taken on the responsibility of her two grandchildren, following the departure of her daughter. The grandmother suffers with osteoarthritis and has compromised mobility as a result. She also suffers with depression and is a domestic abuse survivor. She is in receipt of Employment Support Allowance due to her being disabled, but currently does not receive any benefits to help with the costs of the children. An application has been made for increasing her benefits, but until then she is struggling to manage. We agreed to send them £100 to help them out.
Feb 27, 2019
A single mum of three, who suffers herself with mental health issues, was signposted to our agents from the homeless centre that they were living in. She is due to attend the next parenting group, and has the support of a social worker. However, the Mum needs a mattress for the toddler's bed and is struggling to find any money towards this. We sent across £100 to the family, hopefully allowing a little left over after buying the mattress, so that the family can have a small treat.
Dec 20, 2018
Help was requested for a mother of two children. She had fled a domestic violence situation and had had to move to a completely new area of the country to feel safe. Leaving everything behind them, bar what they could carry, the local council where she was moving to covered the cost of getting them there and they've been housed in an empty property. Her health worker has purchased a kettle and a toaster for them, and they have a toddler bed for the two year old. The other child is sharing a bed they've been loaned with her Mum. The area she has moved to has Universal Credit in place, so she's had to submit an application for that, which will have a knock on effect on the payment of her benefits. We were asked to help her with some money so that she can buy a bed for her eldest daughter and any other things she might be able to pick up cheaply secondhand. We agreed to send her £150 and an extra £50 for the children to ensure that their first Christmas in their new home has some Christmas cheer.
Dec 20, 2018
A dad found himself as sole carer of his three children, after they were placed in his care, due to the alcohol dependence of their mother. The father left the home when the situation became impossible for him to continue with anymore. He is now trying to provide his three sons with a safe and secure place to live. The stress of the situation caused him to lose his job and he is currently in the process of claiming Job Seekers Allowance. The family have the support of a social worker to help them get things sorted out, such as getting the child benefit and child tax credits transferred to him in his name. He is in desperate need of a fridge, freezer and a vacuum cleaner which they were hoping to get hold of secondhand. We agreed to send him £150 to help him out, plus an extra £50 for the children.
Mar 27, 2018
The request for help came for a single mum with a young son and a toddler. They live in a two bedroomed house, so the children share a room. She has been struggling to get some things for the house, and are without a stair carpet and furniture for the children's room. She recently fell down the stairs herself and is now concerned that the children might also fall down the stairs. Existing on benefits means she is unable to save to buy anything she needs, not even secondhand. We agreed to send across £150 so she could purchase what she needs herself.
Sep 29, 2017
Our client with this case is a young mum, who is expecting her fourth child. She and the children had come to our agents, homeless and in need of help. She has with their support been offered a place for her and the children to live, but she needed a weeks rent in advance to be able to go ahead with the hosuing association accommodation. Our agents are supporting her with her benefits claim, and as part of that they asked us to help her out with one weeks rent which came to the sum of £166.01, which we arranged payment of. This was an urgent case as if she didn't move fast with this, then she would loose the opportunity for her and her children to have a more secure life.
Aug 8, 2016
We were made aware of a young Mum with five young children. Her partner had recently moved in with her and they had correctly notified Tax Credits of the change of circumstances. However, this meant that the child tax credits payments were suspended while their claim was being looked into. This money she relied on to feed the children, and with it being school holidays, at least at school the children would have received one full meal per day. We agreed to send over £200 for them to do a decent food shop with, in the hopes that with clever shopping this would tide them over until the tax credits claim could be reinstated.