Feb 20, 2019
A young teenaged mum with severe mental health problems is currently of no fixed abode. She is managing by sofa surfing with her baby son, at friends that are kind enough to put them up. She is unable to work at the moment as she is under the supervision of a psychiatrist. She has submitted a claim for Universal Credit and has taken advantage of the advanced payment but used most of this to buy nappies and milk for her baby. We agreed to send them £150, which we split over two payments to assist her with budgeting.
Feb 1, 2019
We were asked to help a young mum with two young children who has a few days to wait until her next Universal Credit payment and has no money for the gas and electricity meters. She is struggling to make her money last her and has been referred for budgeting assistance to help her going forward. We agreed to send her £50 so she can top up her meters and be warm for the next week until she is paid her benefits again.