Jun 5, 2018
A disabled lady came to our attention because her oven had broken and was in need of being replaced. Her disability benefits payments are all used up trying to stay afloat with bills and food, etc. so she does not have the means to be able to replace the oven. Cooking in a microwave isn't a suitable option for her. We agreed to send her £80 so that she could put that towards a new oven, or buy a reconditioned oven. We know our agents are in touch with a local organisation that offers reconditioned electrical goods, so they will make sure she gets what she needs.
Oct 25, 2017
We had an easy case yesterday. Our agents contacted us about a lady who lives in their area that they are helping. She is taking care of seven children, and her husband is unable to work due to ill health. Her oven broke down last week, leaving her unable to prepare meals for the family. Our agents have managed to source her an oven via Freecycle, but they needed to be able to pay for it to be properly installed. We agreed to cover that cost of £50.