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A very sad case that needs help

Our client was brought to our attention by our agents.  He is a single father, following the death last year of his wife, when she was killed in a road traffic accident, having walked out in front of a lorry.  He has two sons, both of whom are disabled, and as young adults, the child benefit and child tax credits have now stopped being paid.  Both boys are unable to work, due to their disabilities, so he has put in an application for Employment Support Allowance, but that is goint to take some time to be processed.  Everyone in the house is very down, and the boys are understandably missing their mum, but they are equally concerned about their father, who is depressed, overwhelmed and crying.  The house was freezing cold when our agents visited them, and this was due to them being unable to put any money on the cards to pay for any gas or electricity.  The prospects for their Christmas do not look good.

We agreed between us that we would send over £250 as there are three adults that need help.  Hopefully they'll be able to put the heating on, buy some food and be able to cook some meals.  An offer of hope at a desperate time, which without you all donating to us regularly we would not be able to do, so thank you.

Tags : disabledchildren benefits bereavement grieving ESA nomoney noheat nofood

Lady struggling with debt to energy company

Our agents contacted us about a lady in her 50s with a heart condition, who had been registered as a carer for her sister, who sadly has now passed.  While struggling to grieve, she applied for ESA but had problems maintaining contact with her doctor and is now no longer claiming.  Her family have stepped in and are feeding her, but she has debt on her gas account, which means with very limited income she is struggling to meet the demands of the debt.  This also means she cannot afford to put her heating on, which she needs to be able to do right now.  Our agents are going to help her with her benefits, and have applied for a grant on her behalf to clear the debt, but it is not likely that they will hear back either way until the worst of this bad weather is over.  

The lady was in debt with her bank account, so transferring money to her would have been fruitless, as the banks would have just sucked it up in fees or overdraft.  Our agents have challenged the bank charges, which have been refunded, which has cleared the overdraft.  We agreed to transfer enough money, £110 to clear the debt with the gas company, so that she can put her heating back on again.

Tags : gascompanies benefits death bereavement debts nomoney noheating

Grieving girlfriend struggling to manage

Our client was a young woman, who having recently begun a work trial, with the hopes of getting a permanent job from it, was hit with the news that her boyfriend had been involved in an accident and killed.  Unfortunately, her new employer wasn't able to keep the position available for her, while they didn't know how long she'd need off work to grieve.  To make matters worse, she's been kicked out of where she was living, and is now staying with a relative, who is supporting her to the extent of making sure she takes her medication okay.  So she's been left with no income, no home, no boyfriend, but is being chased for debts.  We were asked if we could offer a small amount of money to help her somewhat.  We agreed to send £100 to her to help her out.

Tags : worktrials employment jobloss bereavement accidents debts

Grieving girlfriend struggling to manage

Our client was a young woman, who having recently begun a work trial, with the hopes of getting a permanent job from it, was hit with the news that her boyfriend had been involved in an accident and killed.  Unfortunately, her new employer wasn't able to keep the position available for her, while they didn't know how long she'd need off work to grieve.  To make matters worse, she's been kicked out of where she was living, and is now staying with a relative, who is supporting her to the extent of making sure she takes her medication okay.  So she's been left with no income, no home, no boyfriend, but is being chased for debts.  We were asked if we could offer a small amount of money to help her somewhat.  We agreed to send £100 to her to help her out.

Tags : worktrials employment jobloss bereavement accidents debts

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