Apr 24, 2018
We are approached about a lady who is living alone in a three bedroomed house. She has an issue with vermin in the property, is unable to climb the stairs, so sleeps downstairs on the sofa, and is unable to get in and out of the bath unassisted. She is currently without any practical in person support to help her with keeping clean, so has hygiene issues. She has been trying for a long time to get moved to a smaller more suitable property, but her landlords are refusing to help her until her debts are cleared for the extra bedrooms (this is due to the bedroom tax for the unoccupied rooms). She has been diagnosed with mental and physical health difficultities and has made many threats of ending her own life due to the levels of stress she is under. She is now being supported by our agents, plus she has a social worker who is putting things into place to turn her life around. Our agents are confident that applying on her behalf for a Debt Relief Order to get her outstanding debts sorted is the best way to go forward, as this would be life changing for her. We agreed to cover the £90 fee to allow this to happen.
Apr 3, 2018
The request for help came on behalf of a young man that after deductions are taken from his benefits has £130 per month to live off, to buy food, pay for heat and electric and cover all his bills. This is not enough, and he is in arrears with his rent because of a shortfall in housing benefit because of the bedroom tax. He is going without heat and food to try to stay above water financially. His advisor has instructed him to apply for a Debt Relief Order, but this costs £90 and he can't afford to live, let alone raise that much money. So his advisers approached us and asked if we would be prepared to make the payment for him. They said that this would be life changing for him, so we agreed we would be happy to help.
Mar 21, 2018
Our help was needed this week for a young man that following the death of his parents some years ago, he has fallen into debt with his rent because of the bedroom tax, he also has a debt company chasing him which is causing great concern. He is trying to exist on £73.10 per week and this isn't even touching his bills. He has become quite reclusive since his parents died and has cut off contact with almost everyone. Unfortunately his rented accommodation has fallen into disrepair and his landlords are housing him elsewhere while his property is repaired. Our agents are helping him by applying for some grants to try to help with his rent going forward and asked us if we could cover the cost of a debt relief order, so that this man could have this debt sorted out. We agreed to do this.
Jan 4, 2018
We were asked to help a young man who has found himself unemployed, and as he has spare bedrooms is liable for bedroom tax, and is in rent and council tax arrears which along with other debts is being pursued by the courts and bailiffs. This is causing him extreme stress and anxiety, and he has been advised to allievate this by applying for a debt relief order. However to do this he needs to pay the £90 fee, which he is unable to do. We were asked if we could cover the cost of this for him which we agreed to do.
Nov 9, 2017
Our client on this occasion is a man in his 60s. He had a stroke not so long back which has left him with some brain damage. This means he has to lie on the couch for hours at a time, as whenever he tries to get up he is left feeling dizzy and nauseous. He has separated from his partner, following her abuse of alcohol, and Social Services have placed their young daughter in his custody, away from the mother. The gentleman has someone who comes in every day and prepares and cooks a main meal for him, but not for the daughter. This service is currently supplied to him free of charge, but he is very concerned they will soon begin to charge him.
He receives only ESA, and all the money for that goes on purchasing food for him and his daughter. His ex partner is still claiming the child benefit and child tax credits, and he is trying, with the support of our the courts, to get that switched over to him instead. He struggles to pay any of his bills, and to add insult to injury his local authority are charging him bedroom tax, as he is in a two bedroom property, and they won't stop the demand until they are satisfied the child benefit is paid to him. He is in arrears over this to the sum of £150, receiving letters from his landlord, which is increasing his anxiety, leaving him very weepy and distraught. He is in the process of applying for PIP, but has to wait for a home assessment as he is too unwell to attend a centre.
We agreed to cover the £150 arrears, plus an extra £50 so that they could do some shopping. It is likely once the council are satisfied that his daughter does live with him, that they will drop the demand for the councl tax and refund to him any monies he has already paid.
Oct 5, 2016
We were made aware of a man that following a fall had broken his only pair of varifocal glasses that he relied on. Already facing issues to do with bedroom tax, he was unable to find the money necessary to be able to replace them. It was agreed that the sum of £90 be sent to him, as well as guidance as to where might be best for him to purchase the replacement glasses for a better price, or a better deal. The decision as to which option to go for was left for him to decide. Needless to say, he was very grateful for the help.