Dec 21, 2018
A young mum rang a helpline yesterday worried that once she'd been paid her Universal Credit payment and she'd covered her rent she wouldn't have enough money to buy baby milk for her 7 month old, as she had been in receipt of statutory maternity pay which had thrown her over a threshold for Universal Credit. She'd worked out she would have enough for most things but not be able to cover the cost of the baby milk, which would be £40 for the month of January. We agreed to send her £40 to cover the cost of this so it was one less thing to worry about. Our agents are organising food bank vouchers for her to keep her going.
Dec 20, 2017
We were asked to help a family with a small boost to cover the extra needed, to pay for the specialist milk needed. The baby suffers with Gastroesophageal Reflux (GER) and as the father is currently sanctioned on his benefits, it is proving impossible for him to obtain the milk. They do get some coupons, but there still needs to be a bit extra paid. We agreed to send them £30 to help out.