May 22, 2019
We were approached about a young man that our agents are assisting. He left home not so long ago after the breakdown of his relationship with his family. His father died just a few months ago and he is not dealing with this very well at all, and suffers with extreme anxiety and depression. He receives benefits, but this is £120 a fortnight which has to last him. Moving into this place means he has had to purchase bedding, etc to set up a home. He has diabetes so needs to keep his medication cold, as well as the fresh food he needs to eat to maintain his health. He bought a second hand fridge to keep this in but was sold something not fit for purpose so is struggling. We agreed to send him £150 to help him purchase some essential items as our agents feel this assistance would be of great help to allow him to settle.
Mar 28, 2019
We had a case where a young mum who has suffered with depression and anxiety for years has got herself into a mess with her finances. It got so bad that the slightest thing, a letter about her benefits, contact from her landlord were spiraling her into a deeper depressed state. In the end she moved in with her mother who was forced to step in and get our agents on board to help steer her through this mess. Our agents are requesting details of all her debts, including applying for a credit check to see if there is anything outstanding they don't know about so they can resolve these all with a debt relief order which they asked us to cover the cost of. We agreed to do this.
Jan 29, 2019
We were approached to help a man who found himself homeless after a relationship breakdown. He is currently in receipt of £160 per month in benefits which he has to stretch to live on. He has been living in shared accommodation, however his depression and anxiety is making this impossible for him to endure. He has been offered a small one bedroomed flat, however the agent is legally bound to do background checks regarding the immigration status of each new tenant. This costs £40, which the man cannot afford to pay. It was this fee that we were asked to help with, which we were happy to do.
Jun 13, 2018
We were contacted as a matter of urgency by our agents who are assisting a man who will be 60 years old very soon. Back in December 2017 he was refused Employment Support Allowance, and apart from a couple of very small loans from his local authority and a few food vouchers has had nothing since then. He went to his local doctors and the staff there, donated items from their own lunches to give to him as he was in such a dreadful state. His doctors have prescribed him some supplements, as the lack of food has impacted severely on his health. His health issues, COPD (Chronic Obstructive Pulmony Disease), mobility issues, depression and anxiety, as well as having issues with the mobility of his hands means that signing on to Job Seekers Allowance would not be suitable for him right now. He does not even have the energy to get to the soup kitchens that run in the city where he lives. Our contacts are helping him to appeal the ESA decision, but due to how long it takes for the cases to be heard, it could be several months before he gets a court date. Our agents felt this was such a desperate situation and asked for our help, which we agreed to and sent over £100.
May 10, 2018
Today we were asked to help a mum, mother of two children, one in her late teens who has a learning disability and a nine year old. She is in debt, which is aggravating her anxiety and depression as she feels she can't see any way out. She is having problems with her payments and is currently without any money, due to her rent payments being over the threshold for housing benefit so she has to find the shortfall somehow, which she is struggling to do. She is not due another benefits payment until the end of this month and currently is without money for food, etc. We agreed to send her £100 to last her until her next benefits payment. Our agents are going to support her with budgeting and applying for a discretionary housing payment.
May 9, 2018
Our case this time is a young mother of a 10 month old toddler, who has recently found herself single. She was on her former partner's claim for benefits and as a result is currently without any income. She has submitted a claim in her own name, however this will take some time before it comes into payment. She was hoping to return to work, but sadly the depression and anxiety keeps her a prisoner in her own home, and even if she found suitable employment the costs of childcare as well as all her other outgoings would make that prohibitive. We agreed we would send her £100 to tide her over until her payments could be received.
Oct 24, 2017
We were approached to see if we could possibly consider helping a couple who did not have a bed and were forced to sleep on the floor, without even a mattress. The wife works, in a situation where she helps others, extremely less fortunate than herself. They are in a huge amount of debt and unable to spend any money on a bed, and even if they come into any extra money she prioritises it for the debts first. Our agent wanted to arrange for a bed to be purchased on their behalf and delivered. (Our Agent knew any money we offered, they'd put straight to the debts. The lack of a bed, and lack of sleep, was seriously affecting the mental health of them both). The husband hasn't worked for five years as he suffers with extreme agoraphobia, and even the idea of a bed being delivered was sending him into extreme anxiety. Our agent managed to find a well priced bed frame, mattress, and a bottom sheet for them, and using discount codes got the price reduced to £192.91 including delivery on a day and time of their choice.