Jul 19, 2017
Our Client is a lady who failed her ESA Assessment in April and was consequently found fit for work. Her mental health is not good, and when she phoned up the DWP to query this, she believed she was doing the Mandatory Reconsideration for her ESA assessment, but they told her it had to be done in writing (which is not true), unfortunately this didn't happen and so her assessment wasn't reconsidered. She has been claiming Job Seekers the past few week, but is really struggling and attempted suicide four weeks ago. She lives with her son who is in his late teens, and he himself has also failed his ESA assessment, so has no income whatsoever, so she is struggling to keep them both on the tiny amount she has coming in. The last payment she received, it all went on food and electricity and she is fast running out and won't have enough to last them both until when she receives her next payment. We sent over £100 to tide them over.
Jul 10, 2017
A Grandmother in her early 50s who takes care of her Grandson full time had to give up working following a diagnosis of COPD and heart failure. She was in receipt of ESA, but was scored zero points at her assessment, despite being awarded PIP. Our agents were speaking to her on the phone and were trying to reassure her as she was in tears. She could apply for Job Seekers while she appeals the ESA decision but was very worried that her poor health would go against her. This was made worse by the fact that she had dipped into an unarranged overdraft, so when her PIP payment arrived in her account, she was hit by charges too, so she was still overdrawn. We agreed we would send across £200 so she could clear the overdraft to prevent further charges and would leave her with some money to buy food for her and her Grandson. Our agents phoned her up to tell her our decision and she was in floods of tears on the phone.
May 22, 2017
The man in question, sustained a serious injury to his face some years ago which had left him with difficulties in trying to speak, and because of the trauma of how it happened, it has left him with severe mental health issues. He was recently reassessed for Employment Support Allowance and was found by the assessor fit for work. He approached the agency that came to us for help on his behalf and they are trying to support him in making a claim for Job Seekers Allowance. The agency have applied for a mandatory reconsideration on his behalf, but that has been returned by the DWP as a negative, so now he is faced to take the matter to a tribunal to try to get the decision overturned that way. He has a wife and two children, and although he has made the appointment to sign on for Job Seekers but it will be at least 10 days before any money is received, so we agreed to send across the sum of £150 to help them out until their benefits can be paid.