Aug 22, 2017
We were approached by our agents about a single mum of two adult children. She has been experiencing social problems as well as issues with her family. She'd gone through a tough break up and had got into a fair amount of debt. She was getting help from her local woman's support centre, and this was where our agents came across her when they were asked to assist with her debt issues. She is dealing with lots of credit card debt and is being pursued for these through the courts system. She is very afraid of the consequences, and is already a shy and nervous person and this is just adding to her situation, making things even worse for her. We agreed to cover the cost of a Debt Relief Order, so that she could apply for this, and then begin to get her life back on track again.
Jul 11, 2017
Our agents approached us about a single parent of three they are helping. She is recovering from a domestic violence situation and last year unfortunately was the one that discovered her brother dead. This has triggered her PTSD and has resulted in her almost giving up and not opening her mail. This action, or lack of has resulted in her discovering she is now under threat of eviction and she has missed two appointments for Work Capability Assessments for ESA. She is receiving help and support with this, being forced into claiming JSA while she waits the outcome of her ESA appeal. Her benefits are already subject to deductions and she is now without any money until the end of the week to buy food to feed her and her three children. We agreed to send her £50 to tide her over until Friday.