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Mother of 4 taken in by scam

A mother of four children, all under 8 years of age was recently scammed by someone that approached her outside the school as she was waiting to collect her children.  They told her they could organise a £1500 loan and for that she would need to pay them £350 fee.  She gave them her details, the 'loan' was organised and paid into her bank account, and she gave him the £350 fee.  When she went to draw out her child tax credits they weren't in the bank as expected, so she contacted the Tax Credits department only to be told her claim had been closed down as she was now claiming Universal Credit and the payments would be included with that.  She explained she hadn't submitted a claim for Universal Credit only to discover that a claim had been made in her name, presumably by the person that approached her outside the school and they had requested an advanced payment on the UC, which she would have to repay at a fixed amount each month.  One of her sons has had a kidney transplant and needs special pads and a specific diet, as well as regular trips to hospital which she currently cannot afford.  We agreed to send the family £200 to help them until the next benefits payment would be paid to her.

Tags : DWP UC UniversalCredit Scams AdvancedPayments

Single mother scammed out of her benefits

A single mother of two daughters living at home, and an older son who lives away recently responded to an advert on Facebook which suggested if she was on benefits she could get a loan of £1200.  Existing on just her ESA, (she has applied for PIP and has been refused that, which she is currently in the process of appealing), she answered the ad.  She had to give her details for them to facilitate the loan, which they said they'd done.  They contacted her again to check she had received the money, and used her details to access her bank account and without her knowledge debit the amount of £1200 from her bank account immediately.  Seeing the money was missing she contacted the Police and the DWP only to discover that a fraudulent Universal Credit claim had been made in her name and an advance payment of £1200 had been applied for in her name.  By making this claim, the fraudsters had caused her existing claim to be closed, thereby her losing access to her legacy benefits.  The bank has refunded half of what was taken from her account, but the DWP are refusing to put her back on the benefit she was claiming, ESA, and not only that, are now insisting that she repays £100 a month back to cover the £1200 loan.  Also she is going to have to wait sometime before she actually receives a Universal Credit payment, leaving her without money to buy food for her and her children.  Our agents are assisting her with getting this mess sorted out, but it does look like now she will have to remain on Universal Credit.  We agreed to send her £100 to help her last out until her next benefit payment.

Tags : DWP UniversalCredit LegacyBenefits Scams FraudulentActivity Poverty IllegalLoans

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