Jul 5, 2019
A man previously employed as a salesman has been diagnosed with cancer and is currently undergoing intensive treatment. Unfortunately he is currently unable to work due to his condition and is now in receipt of Statutory Sick Pay of £94 per week. As all this was unexpected and he was without any savings his outgoings are higher than the money he has coming in, so he is falling into arrears with his rent and bills. Our agents are going to help him apply for Employment Support Allowance once his SSP runs out, and will help him apply for other benefits he is entitled to claim. In the meantime he is struggling to cope with his energy costs as he is at extremely high risk of infection, his sister has been helping him to top up his meters but he needs some extra help now. We agreed to send him £90 to help him out.
May 28, 2019
A man who previously worked part-time in a snooker hall, has been diagnosed with mouth cancer and is undergoing treatment. Due to his condition he now finds he is unable to work, and had to give up his job. As he only worked a few hours he is not entitled to sickness benefit, so is struggling financially. Our agents are assisting him in applying for Universal Credit, and will also help him to apply for Personal Independence Payments. In the meantime he is without any money and is relying solely on the support of friends and family. We agreed to send him £80 to help him out.
Apr 26, 2019
A mother previously working full-time has had to go onto Statutory Sick Pay as her 13 year old son has been diagnosed with cancer. She is still in receipt of working and child tax credits, but her SSP and benefits is ued to pay her rent and bills, including council tax. Her son is currently in hospital receiving chemotherapy treatment, and although he has meals provided, nothing is provided for the mother who stays close by her son's side. As she doesn't have money she is unable to afford any food from the hospital and often goes without eating. She is also struggling to afford the bus fares between the hospital and home, so our agents asked for our help. We agreed to send her £100 to help the family out.
Apr 18, 2019
We were approached about a couple that are one year short of retirement. The lady works as a cleaner but has had to have three weeks off work as her arthritis has been so painful. She has only just received her Statutory Sickness Payments. They have a number of debts, and are subject to double bedroom tax as they have a three-bedroomed home. They are desperate to down-size but their rent arrears are too high to allow that to happen. They are trying to get to a position where they can address the arrears to allow a move to happen. Their Universal Credit claim won't update to reflect that the wife has only received SSP, instead of her usual wage until early May. They have been existing by using foodbank vouchers, as every penny they've received they've used to try to keep their home and fight off the threat of eviction and subsequent homelessness. They've now exhausted their entitlement to help from the foodbank and have no money for gas or electricity either until they get any benefits payments in early May. We agreed to send them £100 so they can buy some food and top up their energy meters.
Oct 18, 2016
We came across a lady who had been off work since earlier this year, having been taken to hospital suddenly in a desperate situation and needing life saving surgery. Unfortunately her sick pay (SSP) ran out in early October, and so she requested to claim Employment Support Allowance, but that wasn't as straightforward as she thought it might be. Initially refused, they then agreed she could claim ESA but that it would not be paid until she had received her last payment from her employer, and as she was paid in arrears, this meant that she would be left for a period of time with no money coming in whatsoever. What made matters worse was that her daughter was now 18 years of age and about to begin studying at University. This of course means that the child tax credits and child benefits payments that were being received stopped in August, as her daughter was no longer eligible to claim. This changeover often catches parents out, but for this to happen as well as everything else for this lady meant that she and her daughter were really in a desperate situation, with no money for even food. We agreed a sum of £100 so they could buy some food until her ESA payments started being paid.