May 23, 2019
A single mother of an 11 year old has got herself into debt because her Universal Credit payment does not cover the full amount of her monthly rent, so she has to make up the shortfall herself, which leaves her with not enough money for food. She was unaware she could apply for help from her council via a Discretionary Housing Payment for the shortfall, our agents are assisting her with this now. She is already under threat of eviction, and is scared for the future. We agreed to send £150 to help them with food, etc.
Apr 12, 2019
A lady who lives alone has been diagnosed with lung cancer. Her income on Employment Support Allowance is currently £81 per week and she is struggling to meet her outgoings each month. Our agents are helping her to apply for both Universal Credit so she can get some financial support with her rent, and also to apply for Personal Independence Payment as she will be entitled to that benefit. Our agents have applied elsewhere for a grant as she needs to purchase a new mattress so she can be certain of getting enough suitable sleep so that she can begin to recover. We agreed to send her £100 to help her with her energy costs and money for food.
Mar 28, 2019
We had a difficult case yesterday. A lady who has just been released from her latest period in hospital, this latest was for six months, was in dire need of some money. She has spent over 30 years of her life, more than half of it, sectioned under the mental health act. She is currently living in supported accommodation which they are hoping will work out for her as she doesn't want to have to go back into hospital again. She is though unable to cover the shortfall in her rent, nor pay her gas bill. Her mental health holds her back, but her budgeting skills are not good, so when our agents visited her she had absolutely no food in the house at all. They have put in an application for PIP, but she has only just been assessed so it will be at least another 4 weeks before that is put into payment. We agreed to send her £175, to cover the shortfall in the rent, the gas bill and to pay for some food.
Mar 12, 2019
A lady who had previously been renting from a private landlord, has been struggling because the landlord is refusing to carry out essential repairs. A social housing place has been found for her, but in order to be able to move in she needs the first weeks rent of £95. We agreed to send her this, plus an extra amount to take the total up to £150, as she will have additional costs due to moving.
Jun 19, 2017
Our agents contacted us today about a man in his forties they've been helping who has recently been released from prison. He wants to avoid getting into trouble again and going back to jail so he has been doing all he can to engage with the service our agents are providing, as well as the Job Centre. He has been offered permanent accommodation but needed to find £100 to cover a necessary fee to be able to do this. We agreed that we would send across £150 to allow him some money to buy some essentials that he'll need when moving into a new place.
Apr 4, 2017
We were approached about a lady who had been getting into financial trouble as the property she was housed in with a private landlord was too expensive for her to manage. Alternative accommodation was found for her, which would be within her financial means but she did not have any available money to pay for someone to move her furniture and belongings. We agreed to send across £100 to help her with that.