Dec 20, 2018
A young mum who is currently living in a refuge with her 4 year old daughter is waiting to receive her first Universal Credit payment. So far she has received two crisis loans and has been told that she cannot have anything more. It could be several weeks before she receives her first UC payment and faces Christmas without money or food. Our agents asked us if we could offer some help to her and her daughter. We agreed to send her £100, plus a further £50 for them both to enjoy some Christmas cheer.
Oct 6, 2017
We were contacted this morning about a single mum who fled a domestic abuse situation. She and her son have been living in a refuge while they waited to be housed. When they finally were housed, her home needed some work doing on it, which has taken up almost all of her money and left her without any funds to pay for gas and electricity. We agreed we would send across £50 to keep her utilities topped up and to buy some food until she received her usual payment next week. Going forward our agents have offered to help her sort out the best energy option and how to improve the energy efficiency of her home.