May 1, 2019
Help was needed for a woman who is here in the UK on a spousal visa. She has been the victim of domestic abuse and is currently going through the immigration process so is unable to claim any benefits, nor is she permitted to work. Her husband has bail conditions at the moment and because he is unable to live in the home he has stopped any payments he was making to her, that she was using to pay for the gas and electric, etc. She is in desperate need of some money for energy costs. We agreed to send her £100 to help her out with this.
Jul 8, 2017
Our client, a disabled lady who is a wheelchair user has been honest with the DWP and Tax Credits about her boyfriend moving in with her and her children. Their reaction was to say that he would now be financilly responsible for looking after her and her family. She was told to contact and apply for Universal Credit as she was no longer entitled to tax credits. Universal Credits said to her as she had three children, she couldn't claim Universal Credit and was told to ring Tax Credits back. They then told her she had to apply for Income Support, the result of that was that the DWP then stopped her ESA claim. They have been left only with the Child Benefit of £43.10 a week to live off for a family of five. Her partner is unable to take care of them financially as he was laid off his job six months ago. They've been told it will take 2-3 weeks to get their benefits payments sorted out and reinstated. Meanwhile they have pennies on their electricity meter. We agreed to send them £100 to keep them and their energy meters topped up for the time being.