Oct 2, 2017
We were approached about a man in his early 30s who is desperately struggling to keep his head above water financially. He is in receipt of Universal Credit but has been sanctioned because he missed some appointments. He has severe mental health problems, which get in the way of him keeping his appointments. The property he is in is his first property in his own name, as he grew up in the care system, then was in supported housing of one kind or another. In his property he nly has a table and a sofa to his name. He lives alone, has no family to support him and was recently attacked by a gang which has only heightened his anxieties. He has rent arrears, debts and utiliity arrears too which our agents are going to help him try to get sorted out. They discovered he has had no money for two weeks, so has been unable to purchase any food, so all he has been living on is a box of Weetos per week, allowing himself two handfulls a day. Our agents sorted him out a food voucher, but asked for some money from us to help him. His bank account was £38 overdrawn, so we sent across £100 to cover his overdraft and allow him enough money to buy some food which will hopefully last him until they can appeal his sanction and sort his benefits payments out.
Sep 12, 2016
A lady suffering with COPD and mental health issues had been refused Employment Support Allowance, even at the tribunal stage and so found herself having to sign on for Job Seekers Allowance or being totally without any money at all. She was in a catch 22 situaton in that she didn't have any money to be able to afford to pay to get a bus to the job centre and it was too far for her to walk, especially with COPD. We agreed to send over a small amount to allow her to get to the Job Centre to sign on, otherwise her whole claim was going to be closed.