May 28, 2019
A key worker from a homeless shelter got in touch to ask if we could help a young woman she was working with. She has been street homeless for sometime but has now been offered accommodation with a housing trust. In order to accept it she needs to pay the first weeks rent in advance, which is £80 she doesn't have. We were asked if we could cover this for her which we agreed to do, sending the money direct to them to pay it on her behalf.
May 24, 2019
A man in his late 50s is currently living in private rented accommodation where he is surrounded by people much younger than him that are very loud and play music constantly which disturbs him. He has complained to his landlord about this, and because the landlord feels he is being unreasonable with his request has given him notice to quit. Finding himself at risk of homelessness he approached his local authority for help and sheltered accommodation has been found for him in a more appropriate area where he would be living in an area with people his own age. He suffers with an underlying mental health condition and high anxiety, and has been subjected to anti-semetic abuse, which has now meant he feels unable to leave his home safely. Due to the quickness of accommodation being found he has to accept it immediately or this accommodation will be lost. Being only in receipt of job seekers allowance though, he does no savings to afford a man with a van for a couple of hours to move his belongings and furniture. Our agents are very concerned that he does not miss this vital opportunity or he could end up in temporary accommodation which would only be worse for his mental health. We agreed to send him £150.
May 23, 2019
A single mother of an 11 year old has got herself into debt because her Universal Credit payment does not cover the full amount of her monthly rent, so she has to make up the shortfall herself, which leaves her with not enough money for food. She was unaware she could apply for help from her council via a Discretionary Housing Payment for the shortfall, our agents are assisting her with this now. She is already under threat of eviction, and is scared for the future. We agreed to send £150 to help them with food, etc.
May 2, 2019
A man who has lived at the same address for over 20 years is being made homeless by his landlord. He struggles with his mental health which he has been unable to receive treatment for, this means he cannot cope with taking good care of himself, such as washing or personal care. He is in receipt of Universal Credit, but after loans he repays to the DWP he is left with £50 per week. He is not due another benefit payment until the 16th of May and is currently completely out of money. In fact when we were told about him he hadn't eaten anything in 4 days. We immediately sent him £20 to get some food. He has no money for gas or electric which means he is unable to have any lighting on or cook any food, nor does he have any food either. We agreed to send him a further £80 to help him with this.
May 1, 2019
We became aware of a young man who is currently living in a tent in the woods, he suffers with mental health issues and is at present unable to access any services as everything tends to be online now. Our agent asked if we could help him. It seems members of the local community are looking out for him and taking him things now and again but he is really stuck without a phone. We agreed to purchase a small inexpensive phone that would allow him to use WIFI to access the internet free of charge at local hotspots. We also arranged to send over £80, which was spent on the phone, £20 in credit for the phone and the remaining £35 in cash, which was delivered to him, along with a personal gift from our agent of some new socks, a can of deodorant and some wet wipes. He was really thrilled and quite shocked at the gift.
Apr 12, 2019
A man who is currently living rough has been offered the opportunity of employment provided he completes a CSCS Construction Course which he is due to start next Monday. Getting this job is so important to him and it will mean he can then get a place to live. He is in desperate need of some suitable safety boots which he currently cannot afford to buy as his Universal Credit won't stretch that far. We found out the cost of the boots and sent over £50, enough to buy the boots and a little extra.
Mar 18, 2019
Help was needed for a family that arrived here in the UK back in 2011. The parents separated for a while and lived their lives, however the father became dependant on alcohol in 2017 and was unable to work as a result. He claimed for Employment Support Allowance and joined a detox programme which has resulted in him giving up alcohol completely. Shortly after the couple moved back in together but have now realised that this was a mistake and they should have stayed apart. The wife is now considered homeless and is waiting to secure accommodation for her and their teenaged children. Both parents have submitted separate claims for Universal Credit, and despite them having worked almost continuously since they arrived in the UK in 2011 they are both having to fulfill a habitual residency test. The initial test they failed and the first claim was cancelled. They are now claiming again, and need to wait for the result of the habitual residency test before they can make an advanced claim on the Universal Credit. The Mother now works part-time, 16 hours per week but it is not enought money to keep a household of four going. We agreed to send over £150 to allow them to purchase energy and fuel.
Feb 1, 2019
There is a UK based charity called Forgotten Feet, where volunteer podiatrists offer free footcare to the homeless. They have meet ups t homeless centres where the homeless and socially deprived are able to attend. They are appealing for donations to be able to buy equipment and socks. We were made aware of this charity today so sent them £50 to use to buy socks with. If you are interested in finding out more about them, their website is here.
Jan 29, 2019
We were approached to help a man who found himself homeless after a relationship breakdown. He is currently in receipt of £160 per month in benefits which he has to stretch to live on. He has been living in shared accommodation, however his depression and anxiety is making this impossible for him to endure. He has been offered a small one bedroomed flat, however the agent is legally bound to do background checks regarding the immigration status of each new tenant. This costs £40, which the man cannot afford to pay. It was this fee that we were asked to help with, which we were happy to do.
Nov 8, 2018
Our case was a request to help a man who has formerly been street homeless. He is housed now, and his rent is paid directly to his landlord via housing benefit, but he is struggling to survive on £190 a month benefits, which has to cover the shortfall in his council tax payments, his bills, energy costs and food. His phone contract is in arrears and he is becoming increasingly anxious about losing the ability to use his phone, which could have serious implications for his Universal Credit claim. We agreed to help him out by sending him £50 to use towards his phone and bills.
Jul 11, 2018
One of our members was contacted about the Warm Coat Rail in their area, where winter coats are donated and left at the warm coat rail for the homeless to wear now that the days and nights are much colder. We agreed to donate £40 to be used to purchase some coats via the local charity shops. Several coats were donated for the grand sum of £38.99. If you have a warm coat rail in the area you live, please consider donating any winter coats, hats, gloves and scarves you might have and help someone that is homeless this winter to stay that bit warmer. Thank you.
Jun 29, 2018
A housing support officer contacted us about a man she'd been helping off the streets and into accommodation of his own. She'd successfully applied for a grant for some furniture and white goods, such as an oven and fridge, however he is without a washing machine. She asked if we could offer a sum of money so that he could put that towards the cost of a second hand machine. We agreed to send him £80.
Oct 18, 2017
We were approached by our agents who have recently begun supporting a single man who has been sofa surfing for the past six years, staying with friends and family. He has most recently been staying with a friend in a one bedroomed flat, but the friend has now expressed his need for our client to leave. Our agents have managed to find him suitable accommodation, but in order to be able to move in he needs some help with the deposit and the admin fee. He does not have any savings and the only possessions he owns are his clothes.
He needed £50 to cover the admin fee and the deposit is £400. We agreed we would send across £200 to help him, £50 for the admin fee and £150 towards the deposit. The landlorad has said that he can pay the remainder of the deposit over the next six months.
Sep 24, 2017
One of our biscuits yesterday came across a young pregnant woman, homeless and living on the streets. She literally had nothing. We took her along to a homeless shelter in the town where she was, and requested she be given a bed for the next five weeks, and that the Biscuit Fund would meet the costs of that. It would have been £275, but they reduced the cost to £225, and agreed to help the young woman access benefits and be put forward and supported towards becoming housed.
Sep 5, 2017
It was suggested to us by one of our agents that we might consider donating a sum of money to one of the homeless charities, that are looking at purchasing some end of season tents from a high street store. We offered them £150 as the tents they were looking at were £5 each, this will allow them to help a lot of people to stay dry and hopefully a bit warmer over the coming autumn and winter seasons.
Aug 2, 2017
We were contacted about a man who had been street homeless, he'd not long since been released from hospital and then had no clothes at all to wear on his discharge from hospital. He has been offered a caravan to live in, which will get him off the streets, which is wonderful. However, he does not have enough money to get a gas cannister to provide heat and energy to the van, so that he can cook. We agreed to send across £36 which would be enough to provide a filled container of gas, the deposit being overlooked by the company supplying it as they know our contact well.
Jul 26, 2017
We were approached by our agent asking for help for a man she has been assisting. He had been sofa surfing with his two friends, a husband and wife. Sadly the husband has now died and the fact that they were all sofa surfing with friends has now been detected and this is not allowed to continue as it goes against the rules of their friend's tenancy.. Her client has been forced to leave and back on to the streets, but as he has nowhere to go she asked for enough money to be able to buy him tent. We sent across £50 to cover the cost of a tent she'd seen on offer at a local store. Hopefully this will provide him with some shelter at least.
Jun 30, 2017
Our client is a man who has been living on the streets for the past 13 years. He has finally been given a place of his own but was short of some things. There is a place locally that they can use to purchase refurbished items, and he needed a bed, a fridge and curtains for his new home. We agreed to send £200 so he could be provided with the items that he needs. Our agent was actually meeting him in person to make sure that all the items were got for him and then arranged collection and delivery. Hopefully he will now be settled in.
Jun 22, 2017
A man in his 50's who has been living in a hostel was finally offered his own accommodation. He has been refused Employment Support Allowance, despite ongoing psychiatric interventions. He is appealing this decision with support from our agents and only receives £73.10 per week, the pre-assessment rate of ESA. His local council have been very supportive towards him and have provided a fridge freezer, bed and seating, but he did not have access to a washing machine. Service washes at laundrettes are very expensive, and were not accessible to him, nor was ready access to his family where he might have been able to get some washing done. We agreed that we would grant the money to provide a basic one for him.
Jun 21, 2017
One of our agents contacted us urgently to say she was with a homeless girl who had been able to secure a job interview. She'd managed to put together suitable clothing, but had absolutely no money at all. We sent £50 to our agent so that she had some money to cover food and travel costs.
Jun 21, 2017
Our client is a homeless man who is currently staying in very temporary accommodation, and is without his motorised wheelchair that was stolen from him two months ago. He has been using a borrowed manual chair, but is unable to propell himself around in this and relies heavily on other homeless people to push him around. Most are okay, but some are not and take advantage of him, by pushing him in his chair to say the cashpoint, but then demanding he gives them a loan from his disability benefit payment, which he feels obliged to give them. He is also pushed to places, then abandoned when the person pushing him becomes drunk and this is where our agent found him, stranded in his manual chair, baking in this heat. She got him to safety and approached us for a contribution towards a replacement for him, a motorised scooter with a tracking and security device on it to prevent it being stolen again. The impact of him losing his chair has been enormous and he has detoriated so much. We agreed to send across £200 towards this. Our agent secured a grant from a local organisation, and a new motorised scooter will be purchased for him to give him his independence back. A secure place has been found for it to be stored when it is not in use or is being charged.
Jan 15, 2017
Our agent contacted us with an urgent case of a man currently in a homeless shelter. He has an injury which makes walking difficult, but even so was at risk of being evicted as he had a debt owing for rent from last May. He'd already had three warnings over this, and 28 days notice to quit. We agreed to cover the cost of this to prevent him being evicted out into the cold again, especially with an infected foot. The money was paid directly to our agent for safeguarding until the debt could be cleared early next week. The shelter were so impressed that we were able to step in and resolve this problem so quickly.