Dec 15, 2018
We were approached about a lady in her forties, living alone. She has many difficult health issues, and the constant cold is only making matters seriously worse. She has rent arrears as well as utilities arrears which are currently being deducted at source from her benefits payments. The DWP unexpectedly reduced her usual payment by £100, leaving her with just £10 until her next due payment in January 2019. Our agents are helping her to get the regular deduction amounts reduced, and to assist her with budgeting going forward, and apply for Personal Independence Payments. She has very little gas and electric left on her prepayment meters, so she will be over the holidays without gas and electric, without food, or both. Our agents are extremely concerned about her welfare over the holiday period. We agreed to help out by sending £150 but over three payments of £50.
Jul 6, 2017
We were contacted by a new to us organisation, who had a disabled client they were trying to help. After careful consideration and checking we then put their case to our members to vote on. This gentleman had been released from prison into temporary accommodation, where he had been living for some time. Now finally he had been offered a permanent place of his own, but of course having been in temporary accommodation, he had very few possessions. The agency were supporting and helping him all they could, but were struggling to find him funding that would also cover the cost of a basic washing machine. They had identified a basic one online that came to under £150, so it was put to the vote and agreed that the money should sent across straightaway. The agency were so relieved as they had very little idea of how we operate, and mostly how quickly we can respond if need be. We don't expect lengthy application forms to be completed, we don't even have a form,, but we do only take referrals via official organisations. We do on occasions get requests made directly from individuals, but we cannot accept those as we need to protect the fund at all times from being scammed.