Jan 25, 2019
We were asked to assist a gentleman struggling with anxiety and depression. He moved home in January 2018 and his gas meter was in arrears when he moved. Since the move he has been trying really hard to clear the arrears so that he can have some heating on in his flat, as the lack of heat is triggering his depression and making him even worse. His Universal Credits payments don't allow him to make any headway in clearing the debt and his mental health is really poor with this extreme cold weather. Our agents had tried other agencies for help with grants, but all so far had refused because of his arrears. We agreed to send him £100, so he could clear the debt completely and have £30 to top up his meter with.
Sep 27, 2018
Our help was asked for in respect of a man who is battling depression. He missed an appointment with the DWP and consequently the DWP have sanctioned his money and he was left with no money to cover his bills, which he now in debt with, nor any money to buy food. When our agent visited him, he was very tearful and feeling unable to cope, so they asked us if we could help him until he could get a claim for Universal Credit submitted. Our agents are taking him to his local CAB office next week to get the UC claim started and we agreed in the meantime to send him £100 to help him out.
Oct 3, 2017
This time we were asked about a woman, who suffers with depression and anxiety. This has meant that dealing with her mail was proving to be very difficult, to the point where in the hopes it would all go away, she tried to ignore it. Unfortunately that decision has now caught up with her and she is faced with being chased for repayment. Previous to March this year she was working and struggling to keep her head above water financially, but now she has been signed off work and is on Sickness Payments, her income has dropped substantially. She and her disabled daughter are struggling now to even buy food. Our agents are going to help her apply for a debt relief order, but they needed our help to fund the £90 necessarily to allow her to do this.
May 25, 2017
We were contacted about a man who had been struggling after having lost his job. After becoming seriously depressed, his doctor signed him off work and he reluctantly applied for Employment Support Allowance, which he is being paid at the very basic pre-assessment rate. He lives in a very remote area without public transport, and is in fact lodging temporarily with friends. His only means of transport developed a very serious problem way beyond his own skills and needs some work done. It was concerning that he was already retreating because of the depression, so a decision was made to contribute half of the cost of the repair so that he might hopefully be mobile again soon.