Nov 7, 2018
One of our regular agencies contacted us today about a couple they have been trying to help. They are in receipt of joint Employment Support Allowance, but because they have a two bedroomed property they are liable for bedroom tax. They had previously been badly advised about their liability towards this second bedroom which has resulted in them now having to pay almost £40 a week for the bedroom tax and to cover some arrears that had amounted because of this bad advice. They are also under threat of eviction, which is causing them a great deal of stress. Our agents are helping them to fight this second bedroom situation, applied on their behalf for carers allowance and assisting them regarding the eviction notice. We were asked to help them out a bit, just to let them see that not everything is turning to something bad. We agreed to send them £100 to help them out with bills, as they are especially worried about not being able to keep their phone connected so they can continue to receive help and support via the phone.
Aug 2, 2018
This client was brought to us by our agents as they are supporting her with some serious debt issues. They have guided her to agencies that can help her get some sort of debt management into place, but she also has an issue in that her oven is broken and is unable to replace it, nor use it to cook for herself and her two children, the youngest of which is only three years old. We agreed to send her £80 to go towards a repair of her existing oven, or to use to replace it with a reconditioned one.
Apr 24, 2018
The lady in question, due to ill health had been unable to work for some weeks, months even. She has a daughter who was born with issues with her hips which have required surgery. The mother tried to claim Disability Living Allowance for the daughter but was unsuccessful as the daughter wants to live as normal a life as possible, so the DWP felt that the DLA payments weren't necessary. The woman has cared for her late mother who was diagnosed with cancer, then lost her brother too some weeks later, where he was also diagnosed with cancer. She has been struggling to stay on top of things and simply not making any success. We were asked to help by paying the Debt Relief Order so that they can get her debts under control, which they feel will remove much of the stress she is currently under.
Mar 8, 2018
Our client is a single mother. She is currently unemployed and in receipt of Employment Support Allowance because she has mental health issues. She has debts that are causing extreme hardship and every month she is missing paying one bill to cover another one. This action has caused her to fall behind, with very few options available to her. Our agents are assisting her to apply for a Debt Relief Order but she cannot afford the £90 fee to allow this to happen. We were asked to cover this amount for her, which we agreed to do.
Oct 3, 2017
Our help was needed this time for a of single parent two teenaged children. He was left on his own with their young children when his wife was diagnosed and died of cancer. They ran into a considerable amount of debt during that time, amounting to almost £50,000. They ended up having to sell their home to repay the outstanding mortgage and some of the debts. He is now in receipt of Universal Credit, as he has been pensioned off due to ill health, and unable to work, due to periods of PTSD. He still has £16,000 of debt which he is struggling to repay, so our help was sought to help him fund the £90 needed to apply for a debt relief order, which he qualifies for. His home will not be affected as a result of him applying for this, so we were happy to help him.
Sep 18, 2017
We were approached by our agents who are working with a single man who is temporarily staying in a homeless shelter and has a lot of debt which is steadily rising. He is on Employment Support Allowance and unable to raise the £90 fee so that he may apply for a debt relief order. We agreed to pay this on behalf of their client so that they can help him move forward and get his life back under some sort of control.
Sep 5, 2017
We helped someone earlier this year, who was in a desperate situation, she was in debt and being hounded by debt companies and bailiffs. She was being supported by a woman's shelter, who reported that she was cold from not having a winter coat. We offered at the time that if needed we would transfer over some money so that she could purchase one. They approached us again this week and we agreed to send her £35 so that she could have a look round her local area for something suitable.
Apr 3, 2017
We were approached about a mother who has been struggling for some time on Job Seekers Allowance, to deal with all her household bills, and each time she falls behind, then fees get added, or a court summons is sought, which just keeps making the financial hole she's found herself in, deeper and deeper, with seemingly no way out. Plus money is then deducted from her JSA, which leaves even less money to live off than she was struggling on before. So you see it really was a bottomless pit, and she was close to a nervous breakdown. She has the support of a friend, who is doing what they can, plus the agency that approached us for help.
They requested help with payment to apply for a Debt Relief Order, which we agreed to so that this lady can find her way out of this situation and begin to rebuild a life for her and her son. We also sent an extra amount so that they could buy some much needed food (they'd been surviving on food from the food banks, as they'd no money left for food), and a small treat for them both.
Mar 7, 2017
We were approached about a lady who had worked for the past 30 years, and had, as we mostly do, come to rely on her usual money coming in each month. She'd suffered with depression for a while, but it was becoming more and more difficult to ignore and carry on, so she ended up unable to continue with her job. This left her signing on for Employment Support Allowance, and at the moment she is only on the pre-assessment rate of £73.10 per week. She and her 18 year old son, currently on a full time course and unable to claim any benefits in his own name are trying to exist on this meagre sum.
Sadly her debts were building up, and although she was trying to keep everyone happy by paying here and there where she could, it had all become too much. This is where we stepped in and we have sent across a cheque for £90 to the agency that are supporting her, so that she can apply for a debt relief order, together with £80 directly to them, so that they can have £40 each to go towards food and energy payments.