Jul 24, 2017
We were contacted about a young man that had been sanctioned on his Job Seekers payments because he failed to attend a Job Centre Interview, the reason he missed it was because he was in hospital. This meant his only source of income stopped so he was without money for food, gas or electric. We were asked for £60 to keep him going until his sanction could be reversed, and he can be transferred onto Employment Support Allowance, rather that Job Seekers.
Jun 15, 2017
Our clients today are a couple, he is disabled and requires constant care from his wife, they also have a 6 year old child to consider. He doesn't leave the house at all as he is bed bound, she only leaves the home when it is essential for her to do so. They have been maliciously reported to the DWP on two previous occasions, both times having their benefits payments stopped, and each time they faced a battle to get them reinstated. Now once again, the DWP have stopped their payments, without notice, as the payments failed to arrive in their bank account yesterday as expected. When the lady made a call to find out what was going on she had to attend her local job centre and sign paperwork confirming that she wasn't working from home. For the third time they had been maliciously reported, and the DWP wouldn't reinstate their payments until their investigations had been completed.
We instructed the lady to get the support of her MP to get this resolved as quickly as possible. Knowing this couple had been maliciously reported twice before, we are shocked and astonished that the DWP have accepted a third malicious report, despite the fact that they already know this couple's situation. We agreed to send across £100, which will hopefully allow them to purchase enough food to keep them going until their payments can be put back into place.
Jun 8, 2017
A man who'd had some hassle with the DWP, them believing there had been an overpayment on their part of his Employment Support Allowance, stopped all his ESA payments while they investigated. He was cleared of all the claims and found that an overpayment hadn't been made, yet they have still not put his payments back in place again. Recently he had to renew his claim for Personal Indpendence Payments and the DWP have made a mess of that, resulting in the only payments he had coming in also being stopped, leaving him with nothing. We agreed to send across to him £100 so at least he had some money to buy food, gas and electric until he could hopefully get his benefits reinstated.
Jun 6, 2017
Today, our person in need was a lady in her early 50s who had been messed around by the DWP, which had resulted in not only her Employment Support Allowance payments being stopped, but also her Personal Independence Payments too. This had left her with no money for two weeks now, and she was in a position where she literally had no money, nor any food in the house she could muddle by on. Contact with the DWP had not been helpful at all, with them pushing her from pillar to post. We found somewhere she could go to for help with getting her benefits reinstated, and also somewhere she could go to for mental health support too. We agreed to send across £100 as she needed money for her utilities, as well as food, and it could be another two weeks before she begins to receive any kind of payments through from the DWP. She commented that she'd never voted before, but she definitely will be this Thursday.
Oct 24, 2016
When a claimant fails to be awarded PIP, you'd think that might be a straightforward thing to happen, but not at all. You see an award of PIP entitles and leads the way to other benefits help, which when PIP is not awarded, they simply fall away. The lady in question, a double amputee, with a serious illness on top of that, had applied to transition from DLA, Disability Living Allowance, which she had been in receipt of for some years, to PIP, Personal Independence Payment, which the Government brought in to replace DLA. (There is no choice in the matter, once you are 'invited' to apply for PIP, you cannot choose not to do that and remain in receipt of DLA. Once your invitation date has passed, your DLA payments stop). Increasingly we are seeing more and more seriously ill and disabled people, dependent on specially adapted vehicles, as was the case with this lady, having their cars taken away from them. This for her means that as well as the money she'd come to rely on to survive, her means of getting out of the house will be gone, so she will become housebound. She is appealing that decision thankfully, but as it takes so long to be resolved, it is highly likely that her specially adapted car will have to go back before she can get this resolved. This week she and her family are being fed by her friends that have stepped up to help her, and next week it would be the foodbanks for help. We agreed to send her £100 so she could buy some much needed food and other items, for which she was extremly grateful.
Aug 12, 2016
An urgent case came to our attention. A man who, for half of his life had been a below the knee amputee, with heath complications connected to this. Despite letting the DWP know he wouldn't be able to attend a work capability assessment, they stopped his Employment Support Allowance claim, which left him with no money, and the knock on of this was his housing benefit and council tax relief claims also stopped.
With two children under 10 to feed and no money, he was trying to see if he could return his motability vehicle so he could have at least the money that went to pay that, for food instead. Doing this though would mean he couldn't get around so well, and would struggle to get the children to school.
His gas and electric were on prepayment meters, so there were no debts associated with them, however there was nothing on the gas card, so they were without hot water. As all this had happened with such short notice he was unable to prepare for it financially, so the bank were returning direct debit payments and debiting his account with bank charges instead. Although as it is such a hand to mouth existance, it is almost impossible to have any sort of a financial buffer to deal with these kind of emergencies. So we sent over £200 to buy food, put money on to the gas card and fuel in the car. He was so grateful, and insisted that when he was able to, he hoped to pay the money back to the fund so that it can be used to help someone else.