Jun 13, 2018
We were contacted as a matter of urgency by our agents who are assisting a man who will be 60 years old very soon. Back in December 2017 he was refused Employment Support Allowance, and apart from a couple of very small loans from his local authority and a few food vouchers has had nothing since then. He went to his local doctors and the staff there, donated items from their own lunches to give to him as he was in such a dreadful state. His doctors have prescribed him some supplements, as the lack of food has impacted severely on his health. His health issues, COPD (Chronic Obstructive Pulmony Disease), mobility issues, depression and anxiety, as well as having issues with the mobility of his hands means that signing on to Job Seekers Allowance would not be suitable for him right now. He does not even have the energy to get to the soup kitchens that run in the city where he lives. Our contacts are helping him to appeal the ESA decision, but due to how long it takes for the cases to be heard, it could be several months before he gets a court date. Our agents felt this was such a desperate situation and asked for our help, which we agreed to and sent over £100.
Jul 11, 2017
Our agents approached us about a single parent of three they are helping. She is recovering from a domestic violence situation and last year unfortunately was the one that discovered her brother dead. This has triggered her PTSD and has resulted in her almost giving up and not opening her mail. This action, or lack of has resulted in her discovering she is now under threat of eviction and she has missed two appointments for Work Capability Assessments for ESA. She is receiving help and support with this, being forced into claiming JSA while she waits the outcome of her ESA appeal. Her benefits are already subject to deductions and she is now without any money until the end of the week to buy food to feed her and her three children. We agreed to send her £50 to tide her over until Friday.
Jul 10, 2017
A Grandmother in her early 50s who takes care of her Grandson full time had to give up working following a diagnosis of COPD and heart failure. She was in receipt of ESA, but was scored zero points at her assessment, despite being awarded PIP. Our agents were speaking to her on the phone and were trying to reassure her as she was in tears. She could apply for Job Seekers while she appeals the ESA decision but was very worried that her poor health would go against her. This was made worse by the fact that she had dipped into an unarranged overdraft, so when her PIP payment arrived in her account, she was hit by charges too, so she was still overdrawn. We agreed we would send across £200 so she could clear the overdraft to prevent further charges and would leave her with some money to buy food for her and her Grandson. Our agents phoned her up to tell her our decision and she was in floods of tears on the phone.