Jul 15, 2019
A 27 year old single mother of two children, ages 4 and 2 lives in private rented accommodation and is experiencing financial hardship. She was in receipt of Income Support up until the end of last year and is now receiving employment support allowance, due to her chronic anxiety and depression. She is a recovering alcoholic and is currently undergoing cognitive behaviour therapy for her condition. She owes money to her energy supplier and the stress of this is causing her anxiety to go through the roof. We sent across £50 to help her buy some food and suggested a place that they might be able to apply to for help with clearing the energy debts as they are a significant amount, much more than we could assist with.
May 14, 2019
A man who lives alone has extreme anxiety issues which means he has missed some Employment Support Allowance (ESA) meetings, the knock on of this has meant his ESA payments have stopped being paid, as well as his housing benefit due to him being unable to cope. Our agents are helping him to appeal the ESA decision and try to get his housing benefit reinstated. In the meantime he doesn't have any money to live off so we agreed to send him £75.
Apr 19, 2019
A young mum with a daughter has been desperately trying to save up enough money to cover the cost of a DRO (Debt Relief Order) which costs £90. Everytime she gets close an emergency crops up and the money is needed elsewhere. In the meantime she is being relentlessly pursued for money she doesn't have. She was diagnosed with anxiety and depression over 10 years ago, but lately it has become even harder for her to bear. She got into this mess when she found herself unable to cope financially and began to rely on credit to get by, just with basic items, not luxuries. The father of the child contributes but it is only minimally, and she works part-time, but is limited as to how many hours she can work as she needs to cover child care costs. The mother is constantly focused on what she cannot afford to buy and feels her daughter is missing out as she cannot send to her birthday parties as she has no spare money at all to afford a birthday present for her daughter to gift at the party. She is unable to sleep properly and the stress of worrying about money is impacting her mental health, plus she feels her and her daughter are very isolated because of their financial situation. The child's daughter are supporting the family by providing extra help for the daughter in class to help her socialise more.
We agreed to send her £120, £90 to cover the cost of the DRO and £30 as a small boost for her and her daughter. Hopefully with this and some budgeting advice she will be able to get her life back on track.
Mar 29, 2019
A single lady, living alone who is in receipt of Employment Support Allowance is in a fair amount of debt. She struggles with severe anxiety and PTSD, and the debt is causing her anxiety to become worse. She has no disposable income to deal with the debts and has sought our agents assistance to get these resolved. They are helping her to apply for Personal Independence Payments and a Discretionary Housing Payment, but in the meantime they asked if we could fund the £90 fee for a Debt Relief Order, which we agreed to do.
Oct 3, 2017
This time we were asked about a woman, who suffers with depression and anxiety. This has meant that dealing with her mail was proving to be very difficult, to the point where in the hopes it would all go away, she tried to ignore it. Unfortunately that decision has now caught up with her and she is faced with being chased for repayment. Previous to March this year she was working and struggling to keep her head above water financially, but now she has been signed off work and is on Sickness Payments, her income has dropped substantially. She and her disabled daughter are struggling now to even buy food. Our agents are going to help her apply for a debt relief order, but they needed our help to fund the £90 necessarily to allow her to do this.
May 11, 2017
We were contacted about a single mum with two young children who had unfortunately got into debt when she was switched over to being paid by Universal Credit. This young mum is deaf and suffers with anxiety, and the constant chasing from her creditors is only compounding the situation, making things far worse.
With the help and support of the agency, she is getting on top of her day to day bills, but she needs to apply for a debt relief order to sort this out. However raising the £90 to apply was beyond her means, so we agreed to send across a cheque for the £90 to be sent along with the application for the DRO. Hopefully she will be able to rebuild her life once the DRO is in place.