Sep 14, 2015
There's an old saying that tells us that if something appears too good to be true then it probably is, and to avoid it. This Client was very dubious about our offer of £150 to help her family out of the hole that they've been slowly sliding into since the husband left the Army after serving in Afghanistan.
We're always careful to ensure that Clients are made aware of the existence of this site, so they can use the registered charity number to check with the Charities Commission online that we are a bona fide organisation, simply because what we offer does often seem to be too good to be true. Even with that reassurance, this lady had doubts in her mind right up to the point where we actually completed the transfer of the grant.
We accept that some of our Clients have trust and other issues, and we always approach them with this in mind, stressing at the outset that what we offer is not going to get them further into debt - that it's a once-only gift, NOT a loan, and that we can provide them with a Certificate of Assistance to prove this to their JCP advisor.
It took a little while for us to finally complete this transfer, but that made the feelgood factor that we always experience with any completion all the sweeter.