Sep 5, 2017
We helped someone earlier this year, who was in a desperate situation, she was in debt and being hounded by debt companies and bailiffs. She was being supported by a woman's shelter, who reported that she was cold from not having a winter coat. We offered at the time that if needed we would transfer over some money so that she could purchase one. They approached us again this week and we agreed to send her £35 so that she could have a look round her local area for something suitable.
Sep 1, 2017
We are unfortunately seeing a lot of these lately. The gentleman in question has severe mental health problems, and is currently in receipt of ESA, and was also being paid DLA, with a disability premium on top of that. However he was invited to switch over to PIP from DLA (claimants don't have any choice in the matter, if you don't accept the 'invitation' to switch, your DLA payments simply stop). This is what happened to this man, as he'd been given an appointment at a centre which was too far away for him to get to, so he requested a more suitable appointment at a closer location. Unfortunately he was simply registered as a 'no show' and so his payments stopped, the knock on of this happening is that his disability premium also stopped being paid, leaving him with just his ESA. He has fallen into debt and has been referred to our agent's debt counselling team. He currently has no gas, or electricity, no food and his son goes back to school on Monday, and currently does not have any uniform that fits him. We agreed to send £100 to help him out until his next payment is due. Our agents are supporting him to get his appeal in for his PIP application.
Sep 1, 2017
We were contacted regarding a lady who has recently been invited to apply for PIP in the switch from DLA. Sadly she failed and has to appeal this decision, but is struggling as the only money she has coming in is her ESA payments. From next week it is likely she would have not had any gas or electricity. She has a liquid protein meal, so foodbanks are out of the question for her. We agreed to send over £100 so that she is able to top up her meters and buy the food she desperately needs.
Sep 1, 2017
This is a very sad case, a vulnerable couple, she 52, him 47, both suffering with health condition, wsere forced to leave their home following threats of violence. They literally left with what they could carry and have been living in a tent in a farmers field. Someone took pity on them, and suggested they stay in their home while they were away on holiday. They found a flat, and a landlord who was prepared to accept housing benefit payments, but then there was a problem in that their previous landlord was refusing to give them a reference. They finally found a landlord who was happy to work with them, understanding and sympathetic to their plight and they move into their new place early next week. We agreed to pay £100 towards their deposit.
Aug 25, 2017
We were approached for help for a young man, 22 years old, who has recently taken over the tenancy of his Mum's house, following her death earlier this year. This young man has been given a catalogue of incorrect advice, and by places that should know better, which has resulted in him not having the financial support he should have been receiving. He has ended up in terrible debt, which is awful for someone so young. He is also a single parent, having been granted custody by the courts of his young 2 year old son, with the mother not being allowed access at all to the child. He has been receiving no financial assistance regarding his son, as he'd been advised to stop his income support claim and claim universal credit instead, which triggered a stop in his child tax credits payments. They are trying to exist on £53 per week. Our agents are helping him get all the correct benefits back in place, and they are assisting him too with the council as he's fallen behind with his bedroom tax payments, but in fact he should have been given 12 months grace following the death of his mother. He has had an awful lot to deal with in the past 10 months.
We agreed to send across to him £150 for him and his son, so they are able to buy some food and essential items. He'd had to borrow the money to buy a postage stamp so he could send off some evidence to the DWP for his universal credit claim.
Aug 22, 2017
We were approached by our agents about a single mum of two adult children. She has been experiencing social problems as well as issues with her family. She'd gone through a tough break up and had got into a fair amount of debt. She was getting help from her local woman's support centre, and this was where our agents came across her when they were asked to assist with her debt issues. She is dealing with lots of credit card debt and is being pursued for these through the courts system. She is very afraid of the consequences, and is already a shy and nervous person and this is just adding to her situation, making things even worse for her. We agreed to cover the cost of a Debt Relief Order, so that she could apply for this, and then begin to get her life back on track again.
Aug 18, 2017
This is the hardest group for agencies to source funding for, they are so far down the chain of needing help, with almost everyone coming before them. He had recently been housed, after a long time waiting, and temporaily houses in a hostel. We were asked to help them with purchasing some white goods, and they had a list of things they needed, as where he'd been moved to there was nothing there at all. We all agreed that we would send across £100 so that this young man with the help of his support worker, could try to source second hand items in the area that he lives so that he could get more for his money, plus it keeps things that are already in circulation out of landfill, so everyone wins.
Aug 17, 2017
Our client, a man in his middle 50s, has recently been housed into his own accommodation, but it is completely unfurnished. His agents applied to his local council for a home needs award, and they do help to a degree, but there is a limit of course. A mattress was found for him via his local Freecycle, but he needed a washer and some bedding, as having spinal issues means that he is incontinent and needs to wash his bedding regularly. We agreed to send over £200 to put towards a washing machine and some bedding.