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Lady in new tenancy is struggling to stay there

A woman who was recently in receipt of contributions based Employment Support Allowance, was encouraged to apply for Universal Credit to help with her housing costs.  She was advised to take an advance on her Universal Credit payment to cover the first months rent/deposit on her new home.  This has meant she is now having £50 deducted each month to repay the advance payment, plus another £50 deduction because of a tax credit overpayment.  As a new tenant she is now at high risk of losing her home because she is in rent arrears and unable to catch up.  The stress and anxiety of this is only making matters worse and seriously impacting on her mental health.  She is without money for food or to top up her energy meters so we agreed to send her £100 to help her.  Our agents are assisting her with her benefits situation, which will hopefully improve before too long.

Tags : Benefits UniversalCredit RentArrears Poverty

Single mum of 1 unable to access benefits

We were approached about a single mum of a five year old child.  She is a Polish National who settled here in the UK in 2008 where she was working until she moved to support her older child in college and subsequently lost her job.  Previously she was in receipt of income support and child tax credits, as well has housing and council tax benefit.  However she has had to put in a claim for Universal Credit instead and has now been told she is no longer entitled to any benefits other than child benefit and the £60 a week she receives in maintenance from her child's father.  She is now in arrears with her rent, and hasn't received benefits since April this year.  Our agents are assisting her with applying for settled status and are hopeful this can be resolved quickly so she can be in receipt of Universal Credit.  In the meantime the lady is working with her job coach towards setting herself up in business as a florist.  We agreed to send the family £100 as a boost towards food and fuel.

Tags : PolishNational UniversalCredit Benefits Poverty SingleParents SettledStatus RefusalofBenefits

Single Mum of 1 in low-paid cleaning job

A single mother of one child who works part-time in a low-paid cleaning job has finally been offered a place for her and her young child to live.  Unfortunately there is not an oven there so she is unable to provide cooked meals.  She is not in a position to be able to purchase an oven herself as they are barely keeping their heads above water financially.  We offered to send her £80 towards the purchase of a second-hand or reconditioned oven.

Tags : Low-paidemployment Par-timeworking singleparents poverty

Single dad without money for food

A single dad who is self-employed as an artist has been in receipt of Universal Credit, where because some weeks he doesn't earn anything at all, he is classed by UC as being ungainfully employed.  He has issues with inflamation in his vertebrae which means he is hunched over and sometimes unable to lift his head up to face whoever he is speaking to.  This inflamation causes fusing of his vertebrae and leaves him in constant pain and discomfort.  He lives with his 10 year old son who is no longer in contact with his mother, which has caused issues for the son, sometimes meaning he refuses to go to school.  This means that his father is then unable to work, impacting further on their lack of income.  The father has applied for Personal Independence Payment, but this has so far been refused. This young family have been relying on the support of food parcels from their local foodbank.  We agreed to send them £100 to help them out.

Tags : DWP Benefits UniversalCredit Poverty NoIncome

Man with chest pains loses his job

A man who started experiencing chest pains in December was sent to the hospital for scans.  He ended up going off sick from work, and in January he ended up losing his job due to being off sick.  He applied to claim Universal Credit and his first payment he received of £165, but then the next month only £31.  His rent is in arrears, as are his utilities.  He is still undergoing tests at the hospital to try to figure out what is going on, and the money situation is causing him stress and anxiety which is only making matters worse.  He doesn't have enough money to survive on, nor money for food.  We agreed to send him £100.

Tags : DWPBenefits UC RentArrears UtilitiesAreas Poverty

Vulnerable adult in need of help

We were asked to help a vulnerable 29 year old female who is currently in receipt of Job Seekers Allowance of £63.10 per week, plus housing benefit.  She has arrears with her rent due to her missing a signing on appointment because her mental health was too bad to allow her to attend, the knock on of this was her housing benefit was stopped for a period of time.  She is trying to catch up with the arrears, pay an outstanding water bill, which is being deducted at source, and she simply does not have enough money to live off.  Last week her gas and electricity were cut off due to her not topping up her meters, and she is in dire need of some clothing.  At the moment she only has £4 to last her until the middle of June.  We agreed to send her £100 to use as she needs.  

Tags : DWP Benefits JSA housingarrears rentarrears utilitiesarrears poverty

Lady moving from temporary accommodation

A lady has been living in very temporary accommodation since October this year.  In March she was moved to more permanent accommodation but this happened at very short notice.  She moved in, but was without many things she needed to run a simple home, such as bedding, crockery, pots and pans, etc.  She was helped with the electricity costs when she moved in, but in May her Universal Credit payment was paid into her account and they had reduced her payment by £86 to repay her Universal Credit advance, as well as payment towards a previous advance on a historic claim.  After bills, this left her with £76 for the month to cover all her food, and other items.  She is still without proper bedding, etc.  We agreed to send her £100 as a boost to help her get a bit more settled and organised.

Tags : DWP Benefits TemporaryAccommodation Poverty UniversalCredit

New parents without money

A family whose baby has been born seven and a half weeks early are without any money until the 10th of June when their Universal Credit payment will be made.  An application for a Sure Start maternity grant and child benefit has been made but that will take some time to be processed.  In the meantime they are headed home with their new son without any money on them at all.  The mother has previously had issues around drugs but has cooperated really well with the support that was put in place for her and has been clean now for well over a year.  We agreed to send the family £100 to help them out on this new beginning for them all.  We received some feedback shortly after we'd sent the money to express how grateful they were that someone had reached out to them to help.

Tags : Benefits UniversalCredit Poverty PrematureBirths

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