Nov 4, 2017
We were asked to help a disabled lady, in receipt of Employment Support and Disability Living Allowances. She is in so much debt and will be highly unlikely in the future, given her situation, to be able to repay these. So our Agent are hoping to help her apply for a Debt Relief Order, so get the debt written off. What is holding her back though is that she is unable to save the £90 fee to be able to apply for a DRO. They asked us if we would consider sending a cheque on her behalf so that she could move forward with this in her life, and remove this huge burden for her. We were happy to do this, and a cheque was sent out. Hopefully, she will soon be able to have some relief from all this stress in her life.
Nov 1, 2017
We were asked to help a man that our agents had been told about by a service that operates out of the same centre as them. This gentleman has serious mental health issues, his benefit has stopped being paid and he is completely without food or any way of heating where he lives. This also means no hot water, and no way of cooking any food should he be given any from a food bank. It transpires that the DWP state they sent him a letter inviting him to attend an assessment, however as frequently seems to be happening, lots of people aren't receiving these letters. This man needs help to contact the DWP and get his payments reinstated, as he is unable to do this himself. We agreed to send him £70 to allow him to top up his energy meters and buy some food.
Oct 27, 2017
A couple, both with learning difficulties and health conditions, were offered a bank overdraft, but they didn't understand quite what an overdraft was, and spent money, believing it was theirs, only to find it wasn't and they were now in a lot of debt. They have been working with our agents to find a way out of debt, and remain in touch to stay out of debt. Our agents told us that the couple's daughter, who also has learning difficulties, desperately needs a single bed. The couple are not in the position to be able to purchase one for her, and are afraid of getting into debt again, plus they are struggling now their child tax credit and child benefits payments have stopped. We agreed we would send across £100 as a contribution towards a bed for her.
Oct 27, 2017
Our agents contacted us urgently about a lady they are helping. She has two part-time clenaing jobs, and despite working hard, she has a great deal of debt and trying to pay these back is meaning she is unable to actually buy essentials like food, etc. Our agents have advised her to make an application for a debt relief order, but she is unable to exist financially at the moment, let alone save for the £90 fee in order to apply. As this would be a life changing event for her to apply for the DRO, we agreed to send across the £90 to her so she can get this progressed as soon as possible.
Oct 27, 2017
Our case is a young lady in need. Due to problems with bureauracy she has been left without any money or food. Our agents tried to secure her a food voucher by there was still red tape to navigate, which meant obtaining a food voucher was not possilbe. Our agents were extremely concerned for their client's welfare and asked if we could help out in the short term. We agreed to send across £50 so that she could purchase some food at least.
Oct 26, 2017
One of our Biscuits (a fond term we use for each of our Biscuit Fund members) noticed in her local paper that a food bank was struggling to deal with the increasing demands on their services, with more and more people coming to them for help. They are a small food bank that operates within their local area without any bigger support from elsewhere. We agreed between us that we would set aside £100 to purchase some non-perishable food items. Our Biscuit organised for some shopping to be done, tinned tomatoes, potatoes, rice pudding, jars of spaghetti sauce, pasta, rice, jams, tea, coffee, as well as toiletries, such as shampoo, toilet roll, deodorant, shaving foam, shower gel, nappies and baby wipes. The items were delivered to the food bank in question. Needless to say the shopping was gratefully received.
Oct 26, 2017
Our agent contacted us urgently this morning about a lady who is completely without any money. Her son celebrates his birthday tomorrow, and she has nothing to give him to mark the occasion. It also happens to be the anniversary of her daughter dying, and the next few days sees the anniversary of her mother's death. All this happening at once is making her feel like a "sinking ship". She's been told she needs to make new memories, but as she points out, when you are hungry all the time, it is very hard to do that. She intends to sleep the week, as while she's sleeping she doesn't feel the hunger. We agreed we would send across £50 so that she could get some food in and hopefully have a better week.
Oct 25, 2017
This case is a complicated one. The lady that needed our help was born and lived abroad for some years. She has suffered all her life with mental health issues and psychosis (her sister suffers the same and has been institutionalised all her life, which causes our client to feel anxious about revealing how bad her suffering is in case she ends up being institutionalised too.) When she was 40 her job ended, leaving her without income and a worsening mental health situation, so she moved to live with her son in Spain. She was there for 8 years, doing the occasional part time cleaning work. She met her partner there and moved with him to the UK, where she has lived ever since. Sadly her partner died, and because they were not married, she is having issues with claiming any benefits in her own right. She is still living in the family home, but there is a battle to get housing benefit awarded as the local authority keep saying no. Her son is trying to keep her going, by sending her small amounts of money when he can, but he has a family of his own to support. Our agents are helping her to fight this situation and they are also helping her register with agencies in the area, in the hopes she can secure some part time work, to help her situation. We agreed to send her £70 to allow her to buy some food and put some credit on to the energy meters.