Jul 26, 2018
Our agents approached us about a young family, the mother is 27, has two small children and is expecting her third. Her partner is an asylum seeker and his case was rejected late last year and he is waiting for an appeal. In the meantime, their local authority have refused to pay housing benefit because he is currently living with them, as he is the father of the children, and has nowhere to go and cannot receive any financial assistance whatsoever. Tax Credits have now suspended her payments as they are aware that her partner is living with her, so the whole family are existing on £34.40 per week, to cover all their food, bills, etc. Her baby is due at the end of this year and she is unable to work as she has a bad back, so she is unable to get a job to help them out, and he cannot work as he doesn't have a National Insurance number. She has been issued with a notice of intention to seek possession by her landlord over rent arrears. They have been given food vouchers to help them out, but even these are now running out. We agreed to send them £125 to keep them in food at least, and it will hopefully allow enough time to get this mess resolved and get the housing benefit back into payment.
Jul 26, 2018
Our case this time was a retired couple, existing on Attendance Allowance and pension. They live in a rented flat and the flat above them had a leak while the tenant was away. The leak was a sewerage pipe which caused considerable damage to their belongings as well as the bathroom, kitchen hallway and lounge. The physical repairs will be carried out, but the landlord lives the other side of the world so this is causing them untold delays. They also don't have any contents insurance, so are unable to buy the items that need to be replaced. We agreed to send them £100 so that they can purchase what they need.
Jul 24, 2018
Our agents approached us about a lady who is disabled herself as well as a carer for her father. Their washing machine broke which left them in a predicament. Our agents have managed to secure a replacement machine for her via a grant, however that grant won't cover the cost of removal of the old machine and fitting of the new one. We were asked if this is something we could help with. We agreed to send £45 to cover this cost, as otherwise the machine is totally useless to her if she is unable to use it.
Jul 13, 2018
We were asked to help a French lady who has been living and working in the UK for a number of years. She served a short prison sentence and all her children were subsequently taken into care. She has been released and was allowed to sign on for Job Seekers for a number of weeks, but this was then stopped, along with her housing benefit because the DWP claimed she was not a UK national. Her housing benefit was successfully appealed, and they are now working to get the decision regarding her Job Seekers claim reversed. She has exhausted all the provison in her local area, so we agreed to send her £100 so that she has money to buy food.
Jul 12, 2018
It was brought to our attention that a lady who is chronically disabled, bed-bound and totally reliant on carers has had her benefits stopped. It seems that the system at the DWP defaulted to an old, (over 14 years old) address, which caused a change of circumstances and triggering a new claim. This means her Disability Living Allowance which was in payment has been stopped and she now has to apply for Personal Independence Payment instead. It is going to take some time to get this mess sorted out, but in the meantime we were asked if we could help her with some money so that she can hopefully cope until then. We agreed to send her £100.
Jul 11, 2018
We had brought to our attention a food bank that was struggling to cope with the demand on its services. They had little or no food remaining and were concerned that they might not manage. They put a call out on social media for help and it was spotted by someone who contacted us to highlight their plight. As helping a foodbank potentially helps so many other people, we agreed to send them £100 so that they could purchase the supplies they were short of.
Jul 11, 2018
A young man who has been on sickness benefits, for a condition that will never leave him, had a reassessment for his benefits and the DWP found him fit for work. His long term relationship broke down, leaving him in a deep depression. He has no money and is under threat of eviction from his home. His father had been helping him financially but can now no longer afford to do so. Things for this young man have become so bad he attempted to take his own life. Our agents are assisting him to submit a claim to his local authority as he has a nil income to get his housing benefit payments reinstated, they are also helping him submit a mandatory reconsideration to get his benefits restored. We agreed to send him £100 so he has money to buy some much needed food.
Jul 10, 2018
This case was brought to us following a visit by a health visitor to a young mum of two. The mother has a good and caring relationship with her two girls, however her housekeeping skills are poor and the health visitor is concerned for the health and safety of the children. The mother is eager to improve though and has been working her way through the home while the children are visiting their father at weekends. She doesn't have a cot for the youngest child who is 5 months old, nor have any drawer style storage for the children's clothes which only serves to add to the clutter. Our agent asked if we could send over some money to help this young mum and our agent will take her to purchase some second-hand items to make sure she gets the most from what is given to her. We agreed to send he£100.