Sep 20, 2018
Our agents are helping a lady that suffers with hearing and sight loss, as well as a degenerative condition. She is existing currently on only £55 a week to cover everything she needs, such as utilities, bills and food. While they were visiting this lady they realised she has no means of cooking in her accommodation apart from a toaster. They asked us if we could help her out by sending enough money for her to be able to purchase a microwave oven, as she is struggling to meet her current needs let alone have anything left over to save. We agreed to send her £50 to help her out.
Sep 15, 2018
Our agents contacted us about a single mum who was previously not working and in receipt of Employment Support Allowance. She has now started working, 16 hours a week, but because she doesn't receive any payment for a month, she is struggling to cope. She will be in receipt of working tax credit eventually, but that too will take time before it is in payment. We agreed to send to her £100 to help her out through this month.
Sep 15, 2018
We were approached about a young woman who lives with her two children. She is a survivor of domestic abuse which has impacted her mental health, resulting in her losing her job as she was unable to fulfill the role. She has been switched over to Universal Credit which has resulted in her getting behind with her rent while it was being sorted out. Her PIP application is currently at the appeal stage and she won't know the outcome for some weeks yet. She does receive some money, albeit not the full amount. Her child tax credits are paid to her next week but in the meantime she is without any money between now and then. We agreed to send across £50 to help her out.
Sep 13, 2018
We were asked to help a young man, who gave up being self-employed to become a carer for his mother. His mother has sadly died and this has impacted her son enormously, to the point where he is now feeling sucidal. He has fallen into arrears with his rent while caring for his mother, and his private landlord has offered to overlook the arrears which amount to over £2,000 if he agrees to move out quickly. He is without any income and needs to move all his and his mothers belongings and we were asked if we could contribute towards the cost of doing this. By doing this it alleviates him falling into even further debt, and hopefully he can be eventually rehomed elsewhere. A friend has offered to store his belongings in their garage. We agreed to send him £100 to help him out of this dreadful situation.
Sep 10, 2018
We were made aware of a man that was posting on social media to say that he was existing on a very meagre diet and struggling from one benefit payment to another, unable to buy anything but the absolute minimum. We contacted him and arranged for £40 worth of groceries to be sent to keep him going.
Sep 6, 2018
We were asked to assist a man who after a lengthy period has been released from prison. He is determined to stay out of trouble and not return, but has been released with nowhere to go to or any support in place. He has had the sense to seek out help for himself and with their support has signed a tenancy in a hostel. He doesn't have anything to his name though, and would need to visit the charity shops in his area to get some bits, such as clothing, plates, cups, saucepans, bedding even. We agreed to send him £100 to help him out as we believe this help could be lifechanging for him.
Aug 25, 2018
Our case on this occasion is a young mum whose daughter has been in hospital for some time. The daughter has finally been released from hospital, but while there had to have limb removal surgery. The mother is now able to focus her attention on their finances and has realised that while she was back and forth to the hospital, her benefits payments have been changed and she has been put on to Universal Credit. Not only that, but the payments they have been making to her are incorrect, and she is due to be paid the shortfall. This they are having to apply for via a mandatory reconsideration which is going to take some time to resolve. Her gas and electric payments have fallen into arrears and she is now in debt with them. Our agents are assisting their client with the mandatory reconsideration to get the benefits paid in full, and are applying to the energy fund to get her arrears sorted out. We agreed to send her £130 to help her out until her benefits are paid correctly.
Aug 17, 2018
We were approached about a single mum of three children, two under 5 and a seven year old. The two youngest children have development and behaviour issues, and because of this, she sleeps downstairs and the children between them share the two bedrooms in her tiny house. She is currently sleeping on the floor as she is so concerned about the children's issues, she would rather do that than disrupt their bedtime routines, as poor sleep for them has a knock on effect the next day. We sent to her £100 so she could put that towards a sofa bed, so she would have atleast somewhere to sleep, rather than on the floor.