Jul 13, 2018
We were asked to help a French lady who has been living and working in the UK for a number of years. She served a short prison sentence and all her children were subsequently taken into care. She has been released and was allowed to sign on for Job Seekers for a number of weeks, but this was then stopped, along with her housing benefit because the DWP claimed she was not a UK national. Her housing benefit was successfully appealed, and they are now working to get the decision regarding her Job Seekers claim reversed. She has exhausted all the provison in her local area, so we agreed to send her £100 so that she has money to buy food.
Jul 12, 2018
It was brought to our attention that a lady who is chronically disabled, bed-bound and totally reliant on carers has had her benefits stopped. It seems that the system at the DWP defaulted to an old, (over 14 years old) address, which caused a change of circumstances and triggering a new claim. This means her Disability Living Allowance which was in payment has been stopped and she now has to apply for Personal Independence Payment instead. It is going to take some time to get this mess sorted out, but in the meantime we were asked if we could help her with some money so that she can hopefully cope until then. We agreed to send her £100.
Jul 11, 2018
A young man who has been on sickness benefits, for a condition that will never leave him, had a reassessment for his benefits and the DWP found him fit for work. His long term relationship broke down, leaving him in a deep depression. He has no money and is under threat of eviction from his home. His father had been helping him financially but can now no longer afford to do so. Things for this young man have become so bad he attempted to take his own life. Our agents are assisting him to submit a claim to his local authority as he has a nil income to get his housing benefit payments reinstated, they are also helping him submit a mandatory reconsideration to get his benefits restored. We agreed to send him £100 so he has money to buy some much needed food.
Jul 11, 2018
We had brought to our attention a food bank that was struggling to cope with the demand on its services. They had little or no food remaining and were concerned that they might not manage. They put a call out on social media for help and it was spotted by someone who contacted us to highlight their plight. As helping a foodbank potentially helps so many other people, we agreed to send them £100 so that they could purchase the supplies they were short of.
Jul 10, 2018
This case was brought to us following a visit by a health visitor to a young mum of two. The mother has a good and caring relationship with her two girls, however her housekeeping skills are poor and the health visitor is concerned for the health and safety of the children. The mother is eager to improve though and has been working her way through the home while the children are visiting their father at weekends. She doesn't have a cot for the youngest child who is 5 months old, nor have any drawer style storage for the children's clothes which only serves to add to the clutter. Our agent asked if we could send over some money to help this young mum and our agent will take her to purchase some second-hand items to make sure she gets the most from what is given to her. We agreed to send he£100.
Jul 5, 2018
A young single mum has been released from hospital after having some serious treatment only to find that the renewal of her benefits has not been processed correctly leaving her without food, gas or electricity to provide for her and her three children. We agreed to send her and her family £100 so she could buy in some food for her and the children and top up her energy meters. In the meantime our agents are helping her resolve the mistake with her benefits claim.
Jun 30, 2018
We were approached about a young mum of a 2 month old who suddenly finds herself alone, after her partner has been inprisoned for the next four years. She is in receipt of Universal Credit which has been issued at half the amount it should be due to a clerical error at the DWP. They have acknowledged and accepted it is their error, however they are taking their time to resolve the situation and this young mum has been waiting some time. She is struggling to work out which bills to prioritise as this error has left her without even enough money to pay her rent, let alone buy a much need cot and pram for the baby. We agreed to send over £100 for her to use to cover food and energy costs for them both. Hopefully with the help of our agents the DWP will rectify this mistake as a matter of urgency.
Jun 29, 2018
A housing support officer contacted us about a man she'd been helping off the streets and into accommodation of his own. She'd successfully applied for a grant for some furniture and white goods, such as an oven and fridge, however he is without a washing machine. She asked if we could offer a sum of money so that he could put that towards the cost of a second hand machine. We agreed to send him £80.