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Ever increasing need for help

We received two cases in one day from the same agents.  The first case was a young mum with a one year old daughter.  She has fled a domestic violence situation with her daughter and ended up in a completely different area with very little in the way of personal belongings.  The only way of cooking she has is to warm up ready meals in a microwave, which is not good for her or her daughter.  She is currently at college, training for a career so that she can provide for her and her daughter in the future.  We agreed to send to her £70 so that she could use that money to source a second-hand or reconditioned cooker in the area where she lives.

The second case was again a young mum, who had fled her previous tenancy with a newborn and ended up homeless.  She has been sofa surfing with her young baby with various relatives and has finally, after a lot of hard work, been able to secure a flat for her and her daughter.  She has very little in the way of belonging and has been living out of a suitcase.  She needs a cooker and a washing machine, and the places our agents usually try for grants are not available at the moment, due to lack of funding.  We agreed to treat this case the same and offer £70, and then she could choose which to buy, the reconditioned cooker or washing machine.

Tags : Benefits SingleParent DWP DomesticViolence College

Mum fleeing domestic abuse needs help

We were contacted this morning about a single mum who fled a domestic abuse situation.  She and her son have been living in a refuge while they waited to be housed.  When they finally were housed, her home needed some work doing on it, which has taken up almost all of her money and left her without any funds to pay for gas and electricity.  We agreed we would send across £50 to keep her utilities topped up and to buy some food until she received her usual payment next week.  Going forward our agents have offered to help her sort out the best energy option and how to improve the energy efficiency of her home.

Tags : DWP Benefits EnergySuppliers DomesticAbuse Refuge

Universal Credit Dilemma

Our agents contacted us about a lady who had been reassessed for PIP and had failed the assessment.  An award of PIP protects a person from the benefit cap, so the loss of her PIP award means that she now has to suddenly find an extra £120 per month for her rent and council tax.  Both her adult sons live at home with her, so non-dependent deductions are made, hence the need to pay the £120 per month.  Both sons were at college, so had some income from student loans, but this has now stopped, so the eldest son has been forced to sign on for Universal Credit, but the younger son did not want to because the stigma associated with signing on.  We agreed we would offer some help but we wanted the mum to encourage the younger son to put his concerns to one side and apply for Universal Credit himself, this will at least give him some income to help the family out.  We agreed to send across £150 to help them out until their payments come through.

Tags : Benefits PIP UniversalCredit FamilieswithoutIncome

Debt Relief Help Required

This time we were asked about a woman, who suffers with depression and anxiety.  This has meant that dealing with her mail was proving to be very difficult, to the point where in the hopes it would all go away, she tried to ignore it.  Unfortunately that decision has now caught up with her and she is faced with being chased for repayment.  Previous to March this year she was working and struggling to keep her head above water financially, but now she has been signed off work and is on Sickness Payments, her income has dropped substantially.  She and her disabled daughter are struggling now to even buy food.  Our agents are going to help her apply for a debt relief order, but they needed our help to fund the £90 necessarily to allow her to do this.

Tags : Benefits DWP Debt DebtReliefOrder Depression Anxiety

Debt Relief Order Needed

Our help was needed this time for a  of single parent two teenaged children. He was left on his own with their young children when his wife was diagnosed and died of cancer.  They ran into a considerable amount of debt during that time, amounting to almost £50,000.  They ended up having to sell their home to repay the outstanding mortgage and some of the debts.  He is now in receipt of Universal Credit, as he has been pensioned off due to ill health, and unable to work, due to periods of PTSD.  He still has £16,000 of debt which he is struggling to repay, so our help was sought to help him fund the £90 needed to apply for a debt relief order, which he qualifies for.  His home will not be affected as a result of him applying for this, so we were happy to help him.

Tags : UniversalCredit Benefits Debts Cancer DebtReliefOrder

DWP Sanctions

We were approached about a man in his early 30s who is desperately struggling to keep his head above water financially.  He is in receipt of Universal Credit but has been sanctioned because he missed some appointments.  He has severe mental health problems, which get in the way of him keeping his appointments.  The property he is in is his first property in his own name, as he grew up in the care system, then was in supported housing of one kind or another.  In his property he nly has a table and a sofa to his name. He lives alone, has no family to support him and was recently attacked by a gang which has only heightened his anxieties.  He has rent arrears, debts and utiliity arrears too which our agents are going to help him try to get sorted out.  They discovered he has had no money for two weeks, so has been unable to purchase any food, so all he has been living on is a box of Weetos per week, allowing himself two handfulls a day.  Our agents sorted him out a food voucher, but asked for some money from us to help him.  His bank account was £38 overdrawn, so we sent across £100 to cover his overdraft and allow him enough money to buy some food which will hopefully last him until they can appeal his sanction and sort his benefits payments out.

Tags : DWP UniversalCredit Sanctions MentalHealthIssues CareSystem GrowingupinCare

Woman needs washing machine

Our clients contacted us about a client they had recently been put in contact with.  She has been offered her first tenancy after having lived in hostels for the past two years.  She has no white goods, nor furniture, only what she could carry.  Our agents have helped her source a bed and some furniture, funding has been sought for kitchen appliances, but she still needed a washing machine.  As she had been quite fortunate in what had already been supplied towards her, we agreed to send across £50 so that she could use that to find a second hand or reconditioned one on one of her local selling sites.

Tags : Benefits homelessness washingmachine

Single Mum to be, sleeping on a relative's floor

We had lots of requests for help yesterday, and this case was one of those.  She is a young mum to be, 36 weeks pregnant and is technically homeless.  She is currently staying with a relative, but having to sleep on the floor as she has nowhere else to go while she finds suitable accommodation.  She has had to give up work because she became too heavily pregnant to work safely, but hadn't been employed there long enough to be entitled to maternity benefits.  Our agents are helping her sort out her benefits claim and will support her in finding accommodation.  In the meantime, we sent across £100 to tide her over until her benefits claim is looked again in October.

Tags : Benefits pregnantmumtobe homelesspregnantmother

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