Blog

Mother flees domestic violence

Our agents asked us if we would consider helping a young mum of two children, ages 2 and 4.  They have had to leave their family home and are currently living in refuge accommodation.  When they arrived they had the clothes they wear wearing and she had a few items of clothing for the children.  All the benefits she receives goes to pay for the refuge accommodation as well as paying back her Universal Credit advance.  Our agents are concerned that she really needs some changes of clothes, specifically underwear, and some toiletry items.  We agreed to send the family £150 to help with this.

Tags : DWP Benefits UniversalCredit Poverty noclothes

Young mum needs cooking facilities

Today we were made aware of a young mum of an 11 month old.  They currently live in a cramped studio flat and the only cooking facilities she has are a two ring hotplate and a microwave.  She does not have access to an oven, nor can afford one.  Her sons behaviour is proving challenging, but she has noticed he is much better when she is able to provide him with good meals using fresh produce.  We agreed to send her £100 for her to buy what she feels would be most suitable for her needs.

Tags : Benefits nocookingfacilites YoungMum crampedlivingconditions

Young woman flees home to refuge

We were contacted today about a young woman who was due to arrive at a refuge.  She was fleeing her family home and had discovered that her benefits were cancellled two weeks ago, but has no idea as to why this has happened.  Our agents said that once she has arrived they will get straight on to discovering why her benefits were stopped and get them back into payment again.  In the meantime they have no money at all, so we sent over £100 to help.

Tags : DWP Refuge YoungMums Poverty

Man with cancer struggling to buy food

Our help was needed today for a man who is currently receiving pallative care for cancer.  His care is being provided by his local hospice and he is finding the treatment has caused his taste to change.  All the money he receives from his benefits is swallowed up by bills, leaving him with no spare money to buy high calorie food he feels able to eat.  We agreed to send him £100 to help him out, and have advised our agents to get their client to apply for a Discretionary Housing Payment to assist him with meeting his council tax bill.

Tags : DWP Benefits Poverty Cancer foodpoverty

Man unable to read or write

We were asked to help a man who left his job in January and has been without income since then.  He sought help today from our agents who assisted him in applying for Universal Credit.  His appointment to get this arranged is not until April, and then he will need to wait for it to be approved before he can possibly apply for an advance on his benefits (although he will be forced to repay this from future benefits payments.)  The man lives with his mother, who has threatened to kick him out on to the streets unless he contributes something to the household.  He is struggling and is unable to read or write, so dealing with the DWP is not easy for him.  We agreed to send him £75 which will hopefully help him out.

Tags : DWP UniversalCredit Unemployment Poverty Unabletoreadorwrite

Family in need of help

This time it was a family that needed our assistance.  The parents have just had their eldest child who is 12 move in to live with them.  Previously the child had been living with their grandparents.  The addition of another person into the household has had a knock on effect on their income and the space within the house.  The family are still trying to recover from having an adult family staying with them while they were street homeless, they brought with them issues around drugs and money.  It has now been confirmed that that family member will definitely not be returning, so the famly are now trying to recover.  They are though struggling to manage, so we agreed to send them £150 to help them out.

Tags : Familiesinpoverty estrangedfamilies poverty

Lady loses ESA

We were approached about a lady who has recently had her Employment Support Allowance payments off her by the DWP because they believe she is living with her ex-partner.  He is in fact living back with his mother, who has confirmed this to the DWP, but so far they have not reversed their decision.  The lady is forced to live on just her Personal Independence Payments, which is not much at all.  The lady suffers with severe mental health issues and often sees and hears people that others around her don't see.  Her ex-partner still helps care for her when things get tough and it looks like someone has been under the impression they are living together and have possibly reported her to the DWP.  The stress of all this has meant that she failed to respond to a housing and council tax benefit letter, so the support for both of those has now also stopped.  The lady has been accessing the foodbank and is only entitled to one further visit there.  She has had an emergency top up on her gas and electric, but again, this cannot be repeated.  We offered to send her £150 to allow her to buy some food and top up her energy meters.

Tags : DWP ESA PIP Appeals Poverty HousingBenefit

Disabled man without money for heating

This man was brought to our attention.  He is disabled and is having issues with his benefits, so our agent was going to contact him to see if a benefits check could be carried out to check he was claiming his full entitlement.  To keep him going to his next payment we transfered to him £50.

Tags : Benefits disability fuelpoverty DWP

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