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Domestic abuse survivor needs our help

We were approached for help with a single parent of a 12 year old.  The mother is a surivivor of domestic abuse.  She has had to flee 15 different properties in the past six years.  Her ex-partner finds her and the abuse starts again, the last time he injured her so badly she has been left with spinal injuries and mental health issues, due to the trauma of the attack.  This has left her unable to work and she has had to apply for benefits.  As she has to flee without any notice, there is no time to arrange removals of her furniture and belongings, so she keeps haviing to start over again.  She is in receipt of Employment Support Allowance and is in over £10,000 of debt and is in need of the £90 required to enable a Debt Relief Order to be put in place.  We agreed to raise a cheque for that amount and send it to our agents so that they can begin the process on her behalf.

Tags : domesticabuse singleparent esa disabilities mentalhealth benefits

18 year old woman left without money after leaving the care system

We have worked with these agents before, and this time they brought to us a case where a young woman, 18 years old, who has just left the care system, has found herself without any money to survive on at all, not for food, anything.  She put in an application for Employment Support Allowance and Personal Independence Payment, but has been told that the Department for Work and Pensions have lost her forms, and therefore she has to wait until they can be found and dealt with.  She is a vulnerable person who has been left in a dreadful mess through no fault of her own.  We agreed that we could send across £100, and our agents will help her manage the money, so she has enough to last her.  We also advised our agents to apply to her local council for a welfare payment, which they are going to do.  Unfortunately though, applications like these take a long time to be processed, the money agreed to, and released.  This was an emergency situation and she needed help there and then, she could not wait.  We were glad to be able to help her out.

Tags : benefits DWP caresystem lostforms ESA PIP nomoney emergency

Young woman gets her own first home

A homeless support centre contacted us to ask for help for a young woman they are helping.  She has finally been offered accommodation, having been homeless.  Although she is signing for the keys, she has no belongings, and certainly not any furniture.  The charity had put a call out for used items that could be gifted to help her, such as a fridge, etc.  We agreed between us we would pay £75 to the charity, for them to use on her behalf to pay for some second hand items she still needs but isn't gifted.

Tags : homelessness homelessfemale benefits nomoney nofurniture

Young man left in the cold

Our agents contacted us about a young man in his twenties.  He has been having difficulties with claiming Universal Credit which has left him £1,000 in arrears.  He is due in court later this month to deal with this.  To try to save up so he can clear some of the arrears, he has been managing without using any of his gas throughout the summer months.  This though has left him with a service charge debt, resulting in his gas being capped.  As it is now getting quite cold he is struggling without any heating, but they won't remove the cap without him clearing the debt of £65, which we agreed to pay on his behalf.

Tags : Universalcredit debts energycosts gas energycapped rentarrears benefits

Stroke victim struggling to cope

Our client on this occasion is a man in his 60s.  He had a stroke not so long back which has left him with some brain damage.  This means he has to lie on the couch for hours at a time, as whenever he tries to get up he is left feeling dizzy and nauseous.  He has separated from his partner, following her abuse of alcohol, and Social Services have placed their young daughter in his custody, away from the mother.  The gentleman has someone who comes in every day and prepares and cooks a main meal for him, but not for the daughter.  This service is currently supplied to him free of charge, but he is very concerned they will soon begin to charge him.

He receives only ESA, and all the money for that goes on purchasing food for him and his daughter.  His ex partner is still claiming the child benefit and child tax credits, and he is trying, with the support of our the courts, to get that switched over to him instead.  He struggles to pay any of his bills, and to add insult to injury his local authority are charging him bedroom tax, as he is in a two bedroom property, and they won't stop the demand until they are satisfied the child benefit is paid to him.  He is in arrears over this to the sum of £150, receiving letters from his landlord, which is increasing his anxiety, leaving him very weepy and distraught.  He is in the process of applying for PIP, but has to wait for a home assessment as he is too unwell to attend a centre.

We agreed to cover the £150 arrears, plus an extra £50 so that they could do some shopping.  It is likely once the council are satisfied that his daughter does live with him, that they will drop the demand for the councl tax and refund to him any monies he has already paid.

Tags : stroke singleparent alcoholism socialservices benefits bedroomtax esa pip assessments

Grieving girlfriend struggling to manage

Our client was a young woman, who having recently begun a work trial, with the hopes of getting a permanent job from it, was hit with the news that her boyfriend had been involved in an accident and killed.  Unfortunately, her new employer wasn't able to keep the position available for her, while they didn't know how long she'd need off work to grieve.  To make matters worse, she's been kicked out of where she was living, and is now staying with a relative, who is supporting her to the extent of making sure she takes her medication okay.  So she's been left with no income, no home, no boyfriend, but is being chased for debts.  We were asked if we could offer a small amount of money to help her somewhat.  We agreed to send £100 to her to help her out.

Tags : worktrials employment jobloss bereavement accidents debts

Grieving girlfriend struggling to manage

Our client was a young woman, who having recently begun a work trial, with the hopes of getting a permanent job from it, was hit with the news that her boyfriend had been involved in an accident and killed.  Unfortunately, her new employer wasn't able to keep the position available for her, while they didn't know how long she'd need off work to grieve.  To make matters worse, she's been kicked out of where she was living, and is now staying with a relative, who is supporting her to the extent of making sure she takes her medication okay.  So she's been left with no income, no home, no boyfriend, but is being chased for debts.  We were asked if we could offer a small amount of money to help her somewhat.  We agreed to send £100 to her to help her out.

Tags : worktrials employment jobloss bereavement accidents debts

Disabled lady needs help dealing with debts

We were asked to help a disabled lady, in receipt of Employment Support and Disability Living Allowances.  She is in so much debt and will be highly unlikely in the future, given her situation, to be able to repay these.  So our Agent are hoping to help her apply for a Debt Relief Order, so get the debt written off.  What is holding her back though is that she is unable to save the £90 fee to be able to apply for a DRO.  They asked us if we would consider sending a cheque on her behalf so that she could move forward with this in her life, and remove this huge burden for her.  We were happy to do this, and a cheque was sent out.  Hopefully, she will soon be able to have some relief from all this stress in her life.

Tags : benefits dla esa debt debtrelieforder disability

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