Aug 15, 2018
A mother who lives with her 20 year old daughter has had her ESA sanctioned for four weeks. She is suffering with mental health problems and this has left her in a very difficult financial situation. Her daughter has a part-time job, working 12 hours a week, but this is the only income they have at the moment. She has applied for a hardship payment, and has been given a food voucher. Our agents are assisting her to apply for PIP, but in the meantime, until her sanction is lifted in September she is very hard up. We agreed to send her £100 to use to buy food and top up her energy meters.
Aug 14, 2018
We were asked to help out a young family that are struggling to the point where they only have £20 to pay their bills and provide food for the three of them for the next few weeks. The lady was previously claiming Employment Support Allowance as she is currently recovering from bowel cancer, when she notified the DWP that she was getting married they advised her to close her ESA claim. Her husband who has extreme OCD was a carer for his brother and able to claim Carers Allowance, but his brother has now moved to live with their sister, so he has had to close his CA claim too. There is a young child and currently all the receive is Child Benefit, and now finally child tax credits (they could have claimed this for the past four years but were never advised to do so, so didn't know they were entitled.) A new claim is being submitted for them as a couple, and applications are being made to get their bills sorted out. The man because of is OCD is constantly running the washing machine because of his extreme fear of germs. We agreed to send them £100 so that they can top up their meters and get some food in.
Aug 10, 2018
Our agents brought to us a case of a single lady, living alone with no children. She currently works as a cleaner and her hours are not reliable enough for her to budget very well. She is also being charged an excessive amount for her water bills and our agents are helping her to get a water meter installed so she only pays for what she uses. As well as prepayment meters so she doesn't fall behind on her energy bills. She currently only has a small flat, with a bed, a table and two small chairs, nothing else. She needs to get a sofa, cooker and a washing machine, as she currently washes her clothes in the bath. We agreed to send her £80 to go towards purchasing some secondhand or reconditioned items.
Aug 10, 2018
We were asked to help a single mum of two children, the youngest is only three years old. Two years ago she fled an abusive marriage and they went to live in a hostel. She has now been given social housing, but the house is damp and there are repairs that need to be carried out. Our agents counted 12 separate issues with the property, which they and a solicitor are working on getting the repairs prioritised. This lady left everything behind when they fled, so they are having to start over. She needs bedding, towels, wardrobes, carpet for the stairs as what is there from a previous tenant is worn and dangerous. She has the upcoming expense of school uniforms too. Our agents have applied for funding to help with the uniforms, but asked if we could help with some of the other things she needs. We agreed to send over £100 so she can buy some essentials, and hopefully a secondhand wardrobe.
Aug 10, 2018
Our case this time is a young single mum of four children. She has had a very troubled life, finding herself repeatedly in abusive relationships. At one point she was kidnapped and attacked by some men unknown to her. This has left her with extreme anxiety and unable to trust anyone. Three of the four children live with her, and the two youngest do not have mattresses on their beds, although she has bed frames for them. She sleeps on the sofa and allows the children to sleep in her bed. We were asked to consider sending her some money so that she could buy some mattresses and bedding for each of the beds so that they can all have a decent nights sleep. We agreed to send her £100 to be able to do this.
Aug 2, 2018
This client was brought to us by our agents as they are supporting her with some serious debt issues. They have guided her to agencies that can help her get some sort of debt management into place, but she also has an issue in that her oven is broken and is unable to replace it, nor use it to cook for herself and her two children, the youngest of which is only three years old. We agreed to send her £80 to go towards a repair of her existing oven, or to use to replace it with a reconditioned one.
Aug 2, 2018
This case was brought to us because our contacts needed help for a man they are helping, a former alcoholic. His partner died two weeks ago and he has been struggling to cope with the breavement and also staying on top of his need to drink. He is supported by an outreach project and is travelling there everyday, taking a day at a time to stay on top of things. The cost to get there is seriously eating into the money he has available and following the funeral things are seriously going downhill. He also suffers with depression and anxiety and has applied for PIP (Personal Independence Payments) as he is already in receipt of Employment Support Allowance. We agreed to send him £150 to keep him going, as the application for PIP will take at least 8 weeks to get sorted, and he is currently paying £17 a week for a bus pass which he is using daily to get to his alcoholism support group.
Aug 1, 2018
Our agents asked us to assist a couple that have now been offered housing. They had previously both been living in the back of a van, and had moved to the area, so were not eligible for help from the local authority. Our agents have fundraised to obtain some of the items they needed, but they still are in need of an oven. He is now working a few hours a week, with the hopes the hours will increase, and his partner is in the process of attending interviews. We agreed to send them £80 to use towards purchasing a reconditioned oven.