Blog

Family burgled and left without cash for energy meters

A grandmother was burgled and her handbag and car taken among other items.  She has had to have all her bank cards cancelled.  The grandmother has her grandson living with her, and as a family are in receipt of benefits.  She has no access to any money, as the little she had was in her purse when it was stolen.  They are without money for food or to top up their energy meters.  We agreed to send them £80.

Tags : Benefits Burglary Poverty nomoney energymeters

Mother and daughter need help to move

A mother and her young daughter have found themselves having to move from their current home as they are suffering domestic and financial abuse.  Our agents are getting ready to move her out of where she is currently living and into somewhere safe for them both.  She does have a part-time job, but will be moving some distance away and does not have contingency funds for this or access to anyone she can trust to help her move.  She and her daughter need money for food for the next few days as well has some financial help to move their belongings.  We sent over £150.

Tags : DomesticAbuse SingleParents movingcosts Benefits

Mother of 4 taken in by scam

A mother of four children, all under 8 years of age was recently scammed by someone that approached her outside the school as she was waiting to collect her children.  They told her they could organise a £1500 loan and for that she would need to pay them £350 fee.  She gave them her details, the 'loan' was organised and paid into her bank account, and she gave him the £350 fee.  When she went to draw out her child tax credits they weren't in the bank as expected, so she contacted the Tax Credits department only to be told her claim had been closed down as she was now claiming Universal Credit and the payments would be included with that.  She explained she hadn't submitted a claim for Universal Credit only to discover that a claim had been made in her name, presumably by the person that approached her outside the school and they had requested an advanced payment on the UC, which she would have to repay at a fixed amount each month.  One of her sons has had a kidney transplant and needs special pads and a specific diet, as well as regular trips to hospital which she currently cannot afford.  We agreed to send the family £200 to help them until the next benefits payment would be paid to her.

Tags : DWP UC UniversalCredit Scams AdvancedPayments

Lady struggling after a broken neck

A lady who was working part-time in her local supermarket has had to give up work following complications after breaking her neck.  As she is not able to work she has found herself in a considerable amount of debt.  Her local authority are assisting her to apply for benefits, however our agents asked if we could possibly cover the fee for a Debt Relief Order in her name.  We agreed to help her with this and sent across a cheque for £90 to go with the application, as well as transferred across a boost of £60 for her and her 6 year old son.

Tags : DRO Poverty Debts Benefits

Single mother in bother

A 27 year old single mother of two children, ages 4 and 2 lives in private rented accommodation and is experiencing financial hardship.  She was in receipt of Income Support up until the end of last year and is now receiving employment support allowance, due to her chronic anxiety and depression.  She is a recovering alcoholic and is currently undergoing cognitive behaviour therapy for her condition.  She owes money to her energy supplier and the stress of this is causing her anxiety to go through the roof.  We sent across £50 to help her buy some food and suggested a place that they might be able to apply to for help with clearing the energy debts as they are a significant amount, much more than we could assist with.

Tags : Alcoholism RecoveringAlcoholic Benefits Depression Anxiety FuelPoverty

Disabled lady now dealing with cancer

A lady previously unable to work due to mental health issues is now finding herself undergoing serious treatment for cancer.  She was previously in receipt of Employment Support Allowance, however at renewal she failed the assessment and is currently only in receipt of her Personal Independence Payment of £360 per month.  Her monthly outgoings are £350, leaving her with just £10 for essentials and food to last her the month.  Our agents have helped her to reapply for ESA, and hopefully this will be successful.  In the meantime she is struggling to cope and really needed our help.  We agreed to send her £100 to go towards food and fuel.

Tags : ESA PIP DWP Cancer Poverty MentalHealth

Two separate families needing our help

We were asked by the same agent to help two separate families they were helping.  Both families had been subjected to domestic abuse and had found themselves urgently leaving the family home and ending up in a refuge.  

The first family, the mother left her husband, the father of her three children, ages 12, 8 and 4 years.  Her benefits payments have been sanctioned (stopped) as she is now claiming as a single person rather than as a couple.  She will not receive any money until the DWP have done their calculations and released payment.  In the meantime she has nothing at all, so we agreed to send her £150 so she could buy some clothes and toiletries for her and the children.

The second family as a mother and her 6 year old daughter.  She fled from a domestic violence situation and left her partner.  They are now in a refuge but she needs to buy some food for them both over the next two weeks until her benefits payments begin.  She also needs to buy some shoes for her daughter as all she has at the moment is a pair of wellington boots.  We agreed to send them both £120.

Tags : domesticviolence refuge benefits mothersandchildren poverty

Single mum with two year old in a complete mess

We were asked if we could consider assisting a young mum with a two year old.  Up until Christmas she had a carer that lived in with her, but her carer left.  Unfortunately this meant that she was unable to attend an assessment for work capability and subsequently lost her entitlement to Employment Support Allowance.  She has been without any ESA payments for two months and existing on her child tax credits and child benefit.  However this week she found out that her tax credits have been stopped because a claim for Universal Credit has been made, which she claims she has not done.  She had no food in the house, no credit on her mobile phone to contact tax credits to find out what was going on.  Our agents are helping her to deal with the DWP and sort out an appeal for her.  We agreed to send her £150 to buy food, phone credit and to be able to put some credit on her energy meters.  Today we received this reply from our agents.

"C was absolutely blown away and there were a lot of tears (mainly from staff here!!). She is a lovely lady and her self-esteem and confidence are at an all time low so she could not believe that people wanted to help her – hence the tears.  Cannot thank you enough for the help and support you give our customers – greatly appreciated."
 

Tags : Benefits DWP SingleParents Disability Poverty

TwitterG+DiggDigg

2019 - The Biscuit Fund - Charity Number 1154117
Privacy Policy